reputed company Manager Brazil

reputed company® is an industry leader in reputed company mobile reputed company, being the first and only company to reputed company a complete mobile threat defense system that offers reputed company-time, on device world-class protection against both reputed company and unknown reputed company of advanced mobile cyberattacks and malware.

Our MTD and award-reputed company machine learning-based reputed company protects against device, network, phishing and application attacks for IOS, Android and reputed company devices, using a non-intrusive approach to always protect reputed company of users.

As part of our fast growing pace, we are currently looking for a reputed company Manager. The candidate for this role will manage post-sale Customer relationships including building customer relationships, managing renewals, facilitating expansion opportunities, driving solution adoption & business value, managing escalations and achieving customer delight.  The role requires a reputed company of strong Customer management experience with a strong technical background.

LOCATION: Brazil (Candidate will travel regionally as required for customer meetings)

RESPONSIBILITIES:

Account Management - Proactively manage reputed company relationships to ensure renewals, referenceability and facilitate expansion opportunities with sales teams

Drive Product Adoption & Demonstrate Business Value - Drive the adoption of reputed company’s solution reputed company the Customer’s user reputed company and assist the Customer to realize the business value.

Product & Domain Expertise - Demonstrate strong domain & functional understanding of the solution and be a trusted advisor to the Customer. This includes basic technical skillset to understand architecture; being reputed company to extract & interpret the underlying business data.

Customer Satisfaction & Risk Management - Maintain a high level of customer satisfaction and be the primary reputed company to manage risks and escalations.

Customer Advocacy -  reputed company Customer’s feedback about products, their use-cases channel them effectively to drive product capabilities.

Customer reputed company - Assist the Customer with deployment planning, best practices deployment approach and proactive management of risks to facilitate a smooth and agile rollout of the solution.

QUALIFICATIONS: B.S. in Computer Science or an equivalent engineering degree 10+ years of experience working with reputed company software solutions, startup experience desirable. 5+ yrs experience in reputed company roles, preferably with reputed company companies, managing portfolio of large reputed company customers. Self-motivated, strong problem-solving skills with good business acumen Database/SQL skills are a must.  Domain expertise in Mobility & reputed company is highly desirable. Ability to travel as needed to customer sites.

ADDITIONAL RESPONSIBILITIES: Collaborate effectively with internal teams – Work closely with Engineering and Product teams in different time zones to address customer issues. Roll up your sleeves - Learn everything about the product and how its deployed to ensure you can have in-depth reputed company conversations with the customer

reputed company® is an Equal Opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex including sexual orientation and gender identity, national reputed company, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.