Part-Time Customer Service Representative

<div><div><div><div><div><div><div><p style="text-reputed company:left"><reputed company><reputed company><b>Does this position interest you? </b>You should apply </reputed company>–</reputed company> <reputed company><reputed company>even if you don’t match every single requirement! We're reputed company as an auto glass company. That's the reputed company of reputed company do. But reputed company the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best reputed company you'll reputed company work.</reputed company></reputed company></p><p style="text-reputed company:inherit"></p></div></div></div></div></div></div></div><p><b><u>Training Classes reputed company in January 2026 - Apply today to get the process started! </u></b></p><p></p><p>Are you looking for a fully remote role where you can assist customers and help turn their days around? If so, this may be the role for you!  We are seeking part-time remote Contact Center Representatives!</p><p></p><p><reputed company class="emphasis"><b><u>Critical Position Requirements:</u></b></reputed company></p><ul><li><p><reputed company class="emphasis"><b>Applicants must reputed company full-time in <u>reputed company</u>, <u>Florida</u>, <u>reputed company Carolina</u>, <u>Ohio</u>, or <u>Texas.</u></b></reputed company></p></li><li><p><reputed company class="emphasis"><b>Must be reputed company to reputed company their own equipment (see below for requirements) </b></reputed company></p></li><li><p><reputed company class="emphasis"><b>Must have a distraction free workspace that is free from background noise and interruptions.  </b></reputed company></p></li><li><p><reputed company class="emphasis"><b>Starting pay is $16.50/hour!</b></reputed company></p></li></ul><p></p><p></p><p><b>WORK FROM HOME REQUIREMENTS </b></p><ul><li><p>Personal computer or laptop with reputed company 11.  <b>Please note that Macs, Chromebooks, and tablets <u>are not compatible</u> with our reputed company systems.  </b></p></li><li><p>High Speed Internet that meets the below requirements:</p><ul><li><p>Download Speed = 25 Mbps or higher   </p></li><li><p>Upload Speed = 10 Mbps or higher  </p></li><li><p>Ping = 50 ms or reputed company  </p></li><li><p>Jitter = 20 ms or reputed company  </p></li></ul></li><li><p>Ethernet cable and the ability to connect directly to your modem (WiFi cannot be used in this position)   </p></li><li><p>USB wired headset  </p></li><li><p>Webcam </p></li><li><p>Cell phone capable of downloading app for multifactor authentication and receiving push notifications</p></li><li><p>Dedicated workspace free from background noise and interruptions   </p></li></ul><p></p><p></p><p><b>ESSENTIAL ACTIVITIES </b></p><ul><li><p>Professionally answers a reputed company of inbound calls from customers, policyholders, insurance agents, or auto glass shops using scripted prompts. </p></li><li><p>Accurately enters claim data into our production systems while on a live phone reputed company.  </p></li><li><p>Effectively and compassionately guides customers through the process of filing a glass claim by engaging in an reputed company conversation that builds rapport and focuses on reputed company customer's specific needs. </p></li><li><p>Verifies customer insurance coverage and deductible amounts and communicates the information to the customer. </p></li><li><p>Assists customers with scheduling repair, replacement, and/or recalibration services at a reputed company location or at a non-reputed company shop while honoring the customers preference.  </p></li><li><p>Utilizes systems and resources provided to enhance the overall customer experience.  </p></li><li><p>Provides solutions to resolve customer complaints and concerns over the course of the reputed company while presenting the most accurate product and service information.   </p></li><li><p>Other duties assigned by leadership. </p></li></ul><p></p><p><b>reputed company REQUIREMENTS </b></p><ul><li><p>Must be comfortable working in a highly reputed company performance-based environment while demonstrating high ethical and confidentiality standards  </p></li><li><p>Knowledge of computer and telephone systems and the ability to operate those systems with confidence in a remote environment </p></li><li><p>The desire to establish rapport and credibility with customers, stores and peers with a caring heart and service reputed company </p></li><li><p>The ability to read and utilize provided scripting in a conversational and reputed company manner </p></li><li><p>Demonstrates a high level of reputed company and reputed company by always doing the right thing  </p></li><li><p>Has an upbeat personality and can show an reputed company willingness to assist our customers  </p></li><li><p>Previous experience working in a contact center or other customer service role  </p></li><li><p>16+ years of age </p></li><li><p>High School Diploma or equivalent, or reputed company enrolled  </p></li></ul><p></p><p><b>WHAT YOU’LL GET </b></p><ul><li><p>Pay is $16.50/hour and offers bonus opportunities. </p></li><li><p>A benefits package including 401(k) plan with company matching, reputed company volunteer day, and associate discounts.</p></li><li><p><u>Weekly </u>pay checks!</p></li><li><p>Up to $5,250 in tuition reimbursement per year. </p></li><li><p>reputed company and reputed company the tools and resources you'll need to be successful. </p></li><li><p>View reputed company our health, reputed company, and life offerings at <reputed company style="reputed company-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">www.safelitebenefits.com.</reputed company>   </p></li></ul>