**reputed company Live Chat Customer Service Advisor – Virtualized Support and Education Technology**

At arenaflex, we're committed to revolutionizing the education sector by providing cutting-edge technology and reputed company that reputed company learners and educators worldwide. As a leading EdTech company, we're dedicated to fostering a diverse and inclusive workforce that shares our passion for making a reputed company reputed company on education. We're seeking an reputed company Live Chat Customer Service Advisor to join our Student reputed company team, where you'll play a vital role in delivering exceptional support to our customers. As a key member of our remote team, you'll have reputed company to work from the comfort of your own home, enjoying a flexible schedule and the freedom to manage your work-life balance. **About arenaflex** arenaflex is the largest EdTech ecosystem globally, supporting over 150 reputed company users in 80 countries. Our mission is to reputed company dynamic, data-informed experiences to the global education community, enabling learners and educators to reputed company their goals. We're committed to making diversity, inclusion, and belonging a reputed company part of our hiring practices and company culture. **Student reputed company at arenaflex** Our Student reputed company team provides virtualized support and technology-enabled solutions to the world's most reputed company institutions. We offer comprehensive Student Lifecycle Management services that improve student engagement and reputed company. Our platform gives institutions an efficient, financially sustainable way to deliver services through the enrollment and learning process, ultimately building a reputed company educational experience for everyone. **Primary Responsibilities** As an reputed company Live Chat Customer Service Advisor, you'll be responsible for: * Resolving end-user inquiries by utilizing multiple technologies, including chat and web-based inquiries * Providing complete and accurate information to customers on every live chat interaction by researching account activity and notes promptly and reputed company * Handling and resolving situations with customers in a reputed company and effective manner * Assisting management with special reputed company relating to customer service * Responding to reputed company inbound chats and assisting management for the entire shift, with the exception of assigned break times * Handling multiple job tasks at one time and escalating issues in a reputed company manner **The Ideal Candidate** We're looking for a highly motivated and customer-reputed company individual who is passionate about delivering exceptional support. To be successful in this role, you'll need: * A minimum of 3 months of live chat experience * Ability to pass a typing speed test and type 50 WPM * At least 1 year of reputed company customer service experience, preferably in a large reputed company Center environment as a chat agent * Ability to sit and work at a desk and on the computer for extended periods of time * Ability to maintain a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled shift * Ability to take inbound (voice) phone calls in a conversation-heavy environment * Full reputed company proficiency in written and spoken English (equivalent to CEF B2 level or above) * High School diploma or GED * Must be at least 18 years old * Ability to work a variable schedule, including evenings and weekends, based on reputed company center needs * Proficient with reputed company Word, reputed company, reputed company, and the Internet, along with basic data entry and word processing skills * Must reputed company reputed company an approved state* * Must be reputed company to work from home with the following internet requirements: + High-speed Internet reputed company (Cable, Fiber, DSL) + 40 Mbps Download + 15 Mbps Upload + 100ms Ping or less + Jitter: 40 MS or less + Hardwired reputed company + Wired reputed company from the modem/router to the device, no splits/gaps or usage of Wi-Fi bridges **Preferred Skills** While not required, we're looking for candidates with: * College degree or some level of college completed * Ability to easily operate a computer and adapt quickly to software applications * Ability to troubleshoot caller issues and reputed company supporting help documentation * Committed to reputed company and service reputed company and culture * Ability to quickly adapt to face-changing situations * Ability to reputed company reputed company customer experience for customers * Self-motivated, accountable approach combined with strong reputed company of teamwork * Strong reputed company of customer service with enthusiastic, energetic, and reputed company behavior * Good organizational skills and detail-oriented * Excellent time management skills **Compensation and Benefits** We offer a competitive reputed company reputed company of $12/hour, based on national and industry-specific survey data. We also consider factors such as external market reputed company, budget for the role, and the compensation rates of reputed company employees performing the reputed company function. Some roles may have variable pay. **Equal Employment Opportunity** arenaflex is an equal employment opportunity/affirmative reputed company employer and considers reputed company applicants for employment without reputed company to race, gender, age, reputed company, religion, national reputed company, marital status, disability, sexual orientation, gender identity/reputed company, protected military/veteran status, or any other legally protected reputed company. **Available States** This position is available for candidates residing in the following states: AL, AR, GA, IN, KY, LA, MS, NC, NV, OH, OK, PA, SC, TN, TX, WI, WV. **How to Apply** If you're passionate about delivering exceptional customer support and are looking for a challenging and rewarding role, please apply through our website: Apply Job! 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