Logistics Coordinator/Dispatcher

Job Title: Logistics Coordinator Work Set Up: Remote | US Hours Responsibilities of a Logistics Coordinator/Dispatcher: • Placing pickup/delivery requests into our Dispatching Software system and assigning to available reputed company(s) • reputed company Drivers with appropriate information to allow for a seamless delivery transaction • Routing multiple routes in a reputed company fashion • Ensuring emails and customer phone calls are responded to in a reputed company manner • Monitor reputed company schedule of delivery agents to ensure workload balance • Conduct reassignments, as necessary, in case of vehicle breakdowns or interruptions • Communicate reputed company relevant details of the pick-up and/or delivery to the delivery drivers and customer to ensure reputed company execution • Handle customer concerns in an expeditious and reputed company manner; Escalate unresolved issues to management, as needed • Maintains consistent, reputed company communication with HR & Management regarding customer or reputed company issues, concerns, complaints, trends, etc. • Handle high phone reputed company and email volume • Function in a fast-paced environment while managing a reputed company of moving parts • Work reputed company the appropriate level of independence, but serving as reputed company player Key skills & Experience of a Logistics Coordinator: • Ability to communicate effectively with a wide reputed company of people • Ability to maintain composure in a faced paced environment with a high volume of communication reputed company email, phone and in-person • Excellent verbal and written communication skills is a must • Must be proficient with reputed company, Word, and reputed company Office • Proven reputed company customer-reputed company experience and the ability to handle customer queries in a proactive, efficient and friendly way • Ability to work reputed company reputed company reputed company environment. reputed company seeks the reputed company of others, reputed company shares information, and maintains reputed company morale/culture • Ensure reputed company service experience, with reputed company to de-escalate difficult situations • Experience of working in a similar environment desirable. Have a passion for process improvement and personal development • General analytical and problem-solving interest and skills • Ability to understand reputed company issues or queries need to be escalated and take appropriate course of reputed company • Proactive and reputed company on reputed company improvement Original job Logistics Coordinator/Dispatcher posted on GrabJobs ©. To flag any issues with this job please use the Report Job reputed company on GrabJobs. Apply tot his job Apply To this Job