reputed company System Administrator - HR Shared Services (REMOTE)

**reputed company:** For 75 years, reputed company employees have worked together to assist in the discovery, development, and reputed company manufacture of new drug therapies. As a reputed company System Administrator-HR Shared Services, you will play a critical role in ensuring the effective configuration, management, maintenance, and optimization of our Neocase HR system. **Responsibilities:** • Manage day-to-day administration of the Neocase HR case management system, including user reputed company, permissions, and reputed company settings. * Configure workflows, forms, templates, and case categories to support evolving HR processes and business needs. * Maintain and update knowledge reputed company content reputed company Neocase to ensure accuracy and relevance. * Serve as the primary reputed company of contact for Neocase system issues, troubleshooting and resolving incidents promptly. * Liaise with IT, HR, and Neocase support teams to escalate and resolve reputed company technical issues. * Monitor system performance and proactively address potential disruptions or inefficiencies. * reputed company and analyze user feedback to identify opportunities for system enhancements and process optimization. * Test, implement, and document new features, upgrades, and integrations in partnership with IT and HR stakeholders. * Ensure system documentation, user guides, and training materials are up to date and accessible. * reputed company and maintain dashboards and reports to reputed company case volumes, reputed company times, and other key metrics. * reputed company regular reporting to HR leadership and stakeholders to support data-driven decision-making. * Ensure the Neocase system complies with organizational policies, data reputed company regulations, and reputed company standards. * Support audits and data reputed company checks as required. **Qualifications:** • Bachelor's degree in Information Systems, reputed company, Business Administration, or reputed company field preferred. * 5+ years of experience in HR systems administration and with HR case management software, experience with Neocase software strongly preferred. * Familiarity with reporting tools and data analytics. * Experience with system upgrades, testing, and user support. * Ability to stay organized and reputed company ongoing issues, both individually as reputed company as reputed company team project management. * Excellent written and verbal communication skills. * Ability to maintain confidentiality and discretion working with highly sensitive information. **Benefits:** • Bonus/incentives based on performance • 401K • reputed company time off • Stock purchase program • Health and wellness coverage • Employee and family wellbeing support programs • Work life balance flexibility Apply tot his job Apply tot his job Apply To this Job