**Experienced Seasonal Chat & Phone Tech Support/Customer Service Agent – Remote Work Opportunity**

Are you ready to embark on a rewarding career journey with a dynamic and innovative company that prioritizes memorable associate experiences and exceptional customer support? Look no further than arenaflex, a global leader in the customer experience (CX) industry. We are seeking a Seasonal Chat & Phone Tech Support/Customer Service Agent to join our team of passionate and dedicated professionals who are committed to delivering outstanding support experiences to our customers. At arenaflex, we believe that every interaction, no matter how small, has a significant impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. With over 20 years of experience in hiring for customer support roles, we have developed a modernized application technology that benefits our customers and our associates alike. Our inbound-only call center model ensures that you will be working with customers who are seeking assistance, providing you with a unique opportunity to deliver exceptional support experiences. **Responsibilities:** As a Seasonal Chat & Phone Tech Support/Customer Service Agent at arenaflex, you will be responsible for: * Providing basic technical support via phone or chat to our customers * Delivering an exceptional support experience that meets and exceeds customer expectations * Interacting and communicating effectively with a variety of customers, including those with diverse backgrounds and needs * Providing a memorable and delightful experience that leaves a lasting impression on our customers * Collaborating with our team to resolve customer issues and concerns in a timely and professional manner **Work with Us and You’ll Enjoy:** * Working from the comfort of your own home, with the flexibility to create a productive and comfortable workspace * Computer equipment provided, including a monitor, to ensure you have everything you need to succeed * A full-time schedule with the opportunity to become permanent, providing stability and growth opportunities * Competitive compensation of $14/hour, with incentive opportunities to reward your hard work and dedication * Hands-on, 100% paid training to ensure you have the skills and knowledge needed to succeed in your role * Internal mobility opportunities, with 84% of our managers being promoted within, providing a clear path for career advancement * Employee discounts and referral bonuses to recognize and reward your contributions to our team * EverBetter wellness program, promoting a healthy and balanced lifestyle **Location Requirements:** To be eligible for this role, you must reside in one of the following states: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming. **Qualifications:** To succeed in this role, you will need to possess: * A flexible and adaptable approach to work, with a willingness to meet the needs of our business * A High School Diploma or GED Equivalent, demonstrating your ability to learn and grow * 18 years of age, ensuring you meet the minimum age requirement for this role **Equipment and Internet Requirements:** To ensure you have the necessary equipment and internet connection to succeed in this role, you will need to have: * A 19-inch standalone monitor, providing a clear and comfortable viewing experience * A hardwired internet connection, with a minimum speed of 5.0 Mbps Down/ 5.0 Mbps Up, ensuring reliable and fast connectivity * A working phone line, either a home phone or mobile, to facilitate communication with our customers * A home office that is free from noise and distractions, providing a productive and comfortable workspace * A desk and an ergonomic chair, ensuring your physical comfort and well-being **About arenaflex:** arenaflex is a global leader in the customer experience (CX) industry, with 170,000 associates across the globe. We are the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. We know that every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting +9 million customer conversations every day in +60 languages across 45 countries, arenaflex combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection. Value Conversation. **Get to Know Us:** To learn more about arenaflex and our mission, please visit our website at www.arenaflex.com. You can also connect with us on Facebook, LinkedIn, and Twitter to stay up-to-date on our latest news and developments. **Equal Employment Opportunity:** arenaflex is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. **Apply Now:** If you are a motivated and customer-focused individual who is passionate about delivering exceptional support experiences, we encourage you to apply for this exciting opportunity. Click on the link below to register as a candidate and take the first step towards joining our team of dedicated professionals. Apply Job! Apply for this job