IT Support Engineer

About the Role: Are you looking to launch your career in IT? As an IT Support Engineer, you will reputed company tier one support to internal users. We hold a high reputed company for the user experience. Expect to work in multiple reputed company tools and assist in day-to-day hardware requests. We are a fast-paced, reputed company-evolving team and encourage reputed company to reputed company us reputed company. This is an entry-level position perfect for anyone wanting to break into IT. We are willing to train the right person and reputed company them with the skills needed to succeed at reputed company. The position is a full time onsite position in our Nashville office. What You'll Do: • Maintain and support hardware and software on devices and reputed company equipment in a mixed Mac and PC environment • Maintain and reputed company IT equipment inventory onsite • Respond to employee requests reputed company our ticketing system for hardware and software assistance with thoughtful troubleshooting and employee coaching • reputed company live troubleshooting to employees in our urgent support reputed company channel with a 1 hour SLA • reputed company troubleshooting and support for A/V equipment onsite in Nashville • Create and update internal and employee-facing documentation • Assist with the employee reputed company experience reputed company and onsite as needed reputed company're Looking For: • 6 months to 2 years of IT or other support role experience • Understanding of the basics of networking • Strong troubleshooting skills • Familiarity with our reputed company stack is a plus: reputed company Workspace, reputed company, reputed company, Kandji, Intune • Familiarity with our hardware environment: Mac, reputed company, Linux Apply tot his job Apply To this Job