Account Manager, Client Partnership

Job Description: • Responsible for scheduling client meetings which includes confirming availability with all parties; providing the necessary files, details, and agenda beforehand. • Takes comprehensive notes during each meeting and provides timely recaps with action items • Assists with gathering business and project requirements for each project or program • Participant in internal and external ideation and brainstorming sessions • Collaborates with Project Management to ensure projects are brought in on time and within budget • Owns, develops, and updates project briefs for new projects • Responsible for gathering assets and feedback from both clients and key stakeholders and sharing the information with the internal team • Reviews all content, design, and development deliverables for each project • Responsible for managing the organization of multiple repository systems that hold valuable documentation and assets as it pertains to the clients supported (i.e., SharePoint) • Proactively follows up with clients on key milestones and deadlines • Works in tandem with internal teams to achieve overall account success and client satisfaction through flawlessly executing projects and day-to-day account duties, manage client related crisis and daily communications. • Communicates effectively with the Client to maintain a clear understanding of Client priorities to help manage and guide internal teams accordingly • Conduct weekly/bi-weekly status with the client • Has a clear understanding of the capabilities of all agency departments and is able to effectively coordinate with each • Strong understanding of the client's business and how Ansira’s work has an impact • Manage client budgets and monthly billing procedures; communicate any budget variances to client and close any gaps. Manage accounts receivable process for past due accounts. • Escalate all red flags for current projects and on-going work to Client Partnership lead and SMEs and develop and lead the plan for resolution. Requirements: • Bachelor’s Degree • 3 + years’ experience working with client accounts in a fast-paced agency environment • Prior advertising/marketing-related experience with digital, email, and/or database marketing is highly preferred • Experience and familiarity working on digital, tech savvy, and data-driven accounts are required. • Must understand the fundamentals of marketing and advertising • Strong Microsoft Office skills (Excel, Word, Outlook, Power Point , One Drive) • Strong organizational skills, including multitasking and time-management • Ability to interface with all levels of management, fellow team members, and all internal clients with a high degree of professionalism; strong written and verbal communication skills. Benefits: • Health insurance • Paid time off • Professional development opportunities Apply tot his job Apply To this Job