**Experienced Customer Service Representative – Delivering Exceptional Store Experiences at arenaflex**

At arenaflex, we are committed to providing essential products at great values to the communities we serve. As a Customer Service Representative, you will play a vital role in delivering exceptional store experiences that exceed our customers' expectations. If you are a motivated and customer-focused individual who is passionate about providing top-notch service, we encourage you to join our team. **About arenaflex** arenaflex is a leading retailer with a rich history of serving communities across the nation. Our stores offer a wide range of products at affordable prices, making us a trusted destination for families and individuals alike. As a Customer Service Representative at arenaflex, you will be part of a dynamic team that is dedicated to providing exceptional customer service, maintaining a clean and safe store environment, and driving sales growth. **Key Responsibilities** As a Customer Service Representative at arenaflex, your key responsibilities will include: * Providing exceptional customer service by greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. * Maintaining a clean, well-stocked store for customers during their shopping experience. * Assisting in the unloading of merchandise from delivery trucks, organizing merchandise, and transporting merchandise from stockroom to sales floor. * Independently stocking shelves and recovering merchandise in the store. * Accurately handling customer funds and processing transactions using the POS system. * Remaining constantly aware of customer activity to ensure a safe and secure shopping environment. * Performing all other duties as assigned in order to maintain an effective and profitable store operation. **Position Requirements** To be successful as a Customer Service Representative at arenaflex, you will need: * Education: A high school diploma or equivalent is preferred. You should be able to follow directives and interpret retail operational documents as assigned. * Experience: Previous experience working in retail, hotel, restaurant, grocery, or drug store environments is preferred. * Physical Requirements: You should be able to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height. You must be able to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation. * Availability: You should be able to work a flexible, full-time schedule to include days, evenings, weekends, and holidays. **Skills and Competencies** To excel as a Customer Service Representative at arenaflex, you will need to possess the following skills and competencies: * Customer Focus: You should be able to provide exceptional customer service and ensure that customers have a positive shopping experience. * Developing Potential: You should be able to develop your skills and knowledge to meet the changing needs of the store and customers. * Results Driven: You should be able to meet sales targets and contribute to the overall success of the store. * Strong Organizational Skills: You should be able to prioritize tasks, manage your time effectively, and maintain a clean and organized store environment. * Communication Skills: You should be able to communicate effectively with customers, colleagues, and management. * Problem Solving/Decision Making: You should be able to resolve customer complaints and make decisions that benefit the store and customers. * Job Knowledge: You should have a good understanding of retail operations, including customer service, sales, and inventory management. * Relationship Management: You should be able to build strong relationships with customers, colleagues, and management. **Work Environment and Company Culture** As a Customer Service Representative at arenaflex, you will work in a fast-paced retail environment that is committed to providing exceptional customer service. Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate, to ensure the health and well-being of our teams and customers. These include: * Plexiglass guards at cash registers. * Associates conduct home health screenings two hours prior to their shift. * Managers conduct in-store health screenings of each associate prior to shift. * Cleaning protocols that include hand sanitizer and supplies to clean throughout the day. * Social Distancing by maintaining at least six feet between yourself and shoppers. * Face masks and gloves for Associates to wear during their shifts. **Career Growth Opportunities and Learning Benefits** As a Customer Service Representative at arenaflex, you will have opportunities to develop your skills and knowledge, advance your career, and earn competitive compensation and benefits. We offer a comprehensive training program that includes: * On-the-job training to ensure you have the skills and knowledge to excel in your role. * Ongoing training and development opportunities to help you advance your career. * Competitive compensation and benefits, including health insurance, paid time off, and retirement savings. * Opportunities to work in a dynamic and fast-paced retail environment that is committed to providing exceptional customer service. **Compensation, Perks, and Benefits** As a Customer Service Representative at arenaflex, you will be rewarded with competitive compensation and benefits, including: * Competitive hourly wage. * Opportunities for advancement and career growth. * Comprehensive training program. * Ongoing training and development opportunities. * Health insurance. * Paid time off. * Retirement savings. * Discounts on arenaflex products and services. **Conclusion** If you are a motivated and customer-focused individual who is passionate about providing top-notch service, we encourage you to join our team as a Customer Service Representative at arenaflex. We offer a dynamic and fast-paced retail environment that is committed to providing exceptional customer service, competitive compensation and benefits, and opportunities for career growth and advancement. Apply now to join our team and start delivering exceptional store experiences that exceed our customers' expectations. Apply for this job