Experienced Customer Service and Sales Representative – Delivering Exceptional Customer Experiences at arenaflex

Introduction to arenaflex

arenaflex is a dynamic and innovative company that is revolutionizing the way we interact with customers. As a leader in our industry, we are committed to providing exceptional customer experiences that leave a lasting impression. Our team is passionate about delivering top-notch service, and we are looking for like-minded individuals to join our ranks. If you are a people person with a passion for sales and customer service, we want to hear from you!

Job Overview

In this exciting role, you will be the face of arenaflex, interacting directly with customers and helping them find exactly what they need. As a Customer Service and Sales Representative, you will be responsible for driving sales, maintaining a positive sales floor environment, and providing exceptional customer service. You will also be responsible for handling clerical duties, such as customer files and contracts, and assisting with cleaning, organizing, and moving merchandise.

Key Responsibilities

• Assist customers in finding products and services that meet their needs
• Handle customer inquiries and resolve issues in a professional and courteous manner
• Maintain a positive and upbeat sales floor environment that encourages customers to return
• Process sales transactions and handle customer payments
• Perform clerical duties, such as maintaining customer files and contracts
• Assist with cleaning, organizing, and moving merchandise as needed
• Collaborate with other team members to achieve sales goals and objectives

Requirements and Qualifications

To be successful in this role, you will need to possess excellent communication skills, a strong desire to help customers, and a positive attitude. You should be able to work in a fast-paced environment and be comfortable with physical activity, including lifting and moving merchandise.

Essential Qualifications

• Solid communication skills
• Desire to help customers and provide exceptional service
• Able to perform a physical job, including lifting 50 lbs. without help and 300 lbs. with a dolly
• Age: 18 or older
• High school diploma or equivalent preferred

Preferred Qualifications

• Previous sales or customer service experience
• Ability to work in a team environment and collaborate with others
• Basic computer skills and ability to learn new systems
• Flexibility to work a variety of shifts, including evenings and weekends

Skills and Competencies

To excel in this role, you will need to possess a range of skills and competencies, including:

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks
• Strong problem-solving and conflict resolution skills
• Ability to lift and move merchandise as needed
• Basic computer skills and ability to learn new systems

Career Growth and Development

At arenaflex, we are committed to helping our employees grow and develop in their careers. As a Customer Service and Sales Representative, you will have the opportunity to advance to other roles within the company, such as Customer Accounts Advisor, Sales Manager, Customer Accounts Manager, or General Manager. We offer ongoing training and development programs to help you build the skills and knowledge you need to succeed.

Work Environment and Company Culture

arenaflex is a dynamic and supportive work environment that values diversity, equity, and inclusion. We believe in fostering a positive and inclusive workplace culture that encourages collaboration, creativity, and innovation. Our team is passionate about delivering exceptional customer experiences, and we are looking for like-minded individuals to join our ranks.

Compensation and Benefits

We offer a competitive salary range of $12.75 to $13.50 per hour, as well as incentive pay based on performance. Our benefits package includes a range of perks and benefits, such as paid time off, holidays, and opportunities for career advancement.

Conclusion

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply to arenaflex today. As a Customer Service and Sales Representative, you will have the opportunity to make a real difference in the lives of our customers and contribute to the success of our team. Don't miss out on this exciting opportunity to join our dynamic and innovative company – apply now and start your journey with arenaflex!