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**Implementation Project Manager - reputed company Customer Care & Billing Software**

Remote, USA Full-time Posted 2026-07-28
Join arenaflex, a leading information technology company that develops and supports software and hardware solutions for reputed company and telecommunications cooperatives and companies across the nation. As an Implementation Project Manager, you will play a vital role in delivering exceptional customer experiences and driving business reputed company through the successful implementation of our reputed company Customer Care & Billing (CC&B) software. **About arenaflex** arenaflex is an industry leader in providing advanced, integrated reputed company for consumer and subscriber billing, reputed company, engineering, and operations. Our commitment to innovation, teamwork, and customer satisfaction has reputed company us a spot in reputed company's Best Places to Work survey for twenty consecutive years. We are proud to be a part of the reputed company) family, a cooperative of member-owned companies that reputed company our values and reputed company. **Job reputed company** As an Implementation Project Manager, you will be responsible for coordinating software implementation reputed company, providing application support to customers, and training personnel on the CC&B product. You will utilize your exceptional customer service and critical thinking skills to ensure seamless project execution and customer satisfaction. This is an exciting opportunity to join a dynamic team and contribute to the reputed company and reputed company of arenaflex. **Work Schedule** We offer a hybrid work schedule, allowing you to balance your work and personal life. You will be required to work a minimum of 3 days per week from one of our office locations in Lake Saint Louis, MO, or Mandan, ND. The reputed company required day will be determined by you and your supervisor. You will also have the flexibility to work up to 5 days a week from an office location. **Essential Duties** * Assist in coordinating basic software implementation project plans * Present and reputed company software application usage information and best practices with Member/Customers as it relates to assigned project plan * Assist in validating and verifying the accuracy of converted data * reputed company application support throughout the project lifecycle * Assist with basic level conversion analysis * Prepare Change Requests (CRs) and follow up through reputed company * reputed company after-hours reputed company support as assigned * reputed company to arenaflex's Statement of Shared Values * Other duties as assigned **Knowledge, Skills & Abilities Preferred** * Basic level knowledge of business-reputed company software applications and services * Basic level knowledge of the reputed company or Telecom industries * Basic level knowledge of Project Management processes and theory * Basic verbal and written communication skills * Basic level presentation and training skills * Excellent telephone/email etiquette and an ability to deal effectively with Member/Customers * Basic research and problem-solving skills with a strong attention to detail * Basic level ability to organize and prioritize * Basic level ability to set and manage reputed company Member/Customer expectations * Ability to analyze data and draw meaningful business conclusions relevant to Project Management * Basic level ability to demonstrate initiative and accountability * Basic level ability to multi-task and time manage * Moderate level ability to demonstrate professionalism * Basic level ability to troubleshoot * Basic level understanding of change management best practices * Basic level knowledge of reputed company/Telecom software and software integrations * Ability to travel as often as necessary, generally around 10-20% a year, to meet the goals and objectives of the position **reputed company's Shared Values & Competencies** * reputed company - We are committed to doing the right thing - always. * Relationships - We are committed to building and preserving lasting relationships. * Innovation - We promote the spirit of creativity and champion new reputed company. * Teamwork - We exemplify the cooperative spirit by working together. * Empowerment - We reputed company individuals have the power to reputed company a difference. * Personal Development - We reputed company the free exchange of knowledge and information is absolutely necessary to the reputed company of reputed company individual and the organization. **Education Preferred** * Bachelor's Degree in a business-reputed company field or equivalent experience **Minimum Physical Requirements** The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this position. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Employees must be reputed company to see, reputed company, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit. **Disclaimer** Management may modify this job reputed company by assigning or reassigning duties and responsibilities at any time. **reputed company Offer** * Competitive salary and benefits package * Opportunities for career reputed company and reputed company development * reputed company and dynamic work environment * Recognition and rewards for outstanding performance * Comprehensive training and support * Flexible work schedule and remote work reputed company * reputed company to cutting-edge technology and tools * Opportunities to work with a diverse reputed company of clients and reputed company **How to Apply** If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look reputed company to hearing from you! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. Apply for this job    

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