Experienced Digital Campaign Manager – Leading Client Services and Delivering Exceptional Advertising Solutions for arenaflex

Introduction to arenaflex

arenaflex is a world-leading brand that encompasses a diverse portfolio of media and entertainment companies, including family favorites, renowned film studios, and popular television networks. Our mission is to deliver exceptional entertainment experiences to our audiences worldwide, while fostering a culture of innovation, creativity, and excellence. As a key player in the media industry, we are committed to staying at the forefront of technological advancements, industry trends, and consumer preferences.

Job Overview

We are seeking an experienced and highly skilled Digital Campaign Manager to join our Client Services team at arenaflex. As a Digital Campaign Manager, you will play a crucial role in leading a team of professionals in delivering exceptional advertising solutions to our clients, while driving revenue growth, operational efficiency, and exceptional customer service. Your expertise in digital media, campaign management, and team leadership will be essential in driving our business forward and exceeding client expectations.

Key Responsibilities

• Lead a team of Digital Campaign Managers in supporting assigned sales representatives and clients through all stages of the campaign lifecycle, from planning to invoicing
• Deliver effective media plans that maximize revenue and drive client satisfaction
• Allocate team responsibilities, contribute to campaign management, and provide guidance and support to team members
• Perform all tasks related to campaign management, including stock estimation, media plan creation, order entry, negotiation, optimization, reporting, and invoicing
• Ensure that the Account Manager is fully trained on campaign execution and able to address all related questions
• Act as the primary point of contact for any escalations on complex issues or requests related to inventory, ad products, or campaigns
• Collaborate with Sales, Finance, and Accounting teams in revenue tracking and forecasting
• Investigate and resolve ad delivery, ad quality, and technical issues, liaising with global Ad Platforms support
• Test potential ad tech vendor integrations and provide feedback on contract negotiations
• Ideate, implement, review, and optimize operational processes that drive quality and efficiency
• Analyze utilization and performance of digital inventory to develop strategies and products that maximize revenue yield
• Mentor, train, and develop talent, including onboarding new hires
• Create and update internal documentation to outline processes and best practices
• Collaborate with regional teams and act as a local center of excellence for other offices across EMEA
• Maintain up-to-date knowledge of arenaflex's ad tech stack and ecosystem, and stay informed about industry developments

Essential Qualifications

• Graduate degree or equivalent experience
• 3+ years of overall experience in the advertising industry, either publisher/agency side or in ad tech
• Team management experience
• Expertise in defining and optimizing processes
• Highly skilled in negotiating, planning, and managing ad campaigns for display and video across websites, apps, social platforms, and connected TV environments
• Proven ability in activating campaigns, creating accurate and relevant insights, and optimizing performance
• Solid understanding of programmatic advertising, technologies that power it, and key vendors in the space
• Familiarity with general data security and privacy requirements related to digital advertising
• Able to represent the company in external meetings and events
• Media or entertainment brand experience is desirable, as is knowledge of the processes and procedures of a global corporation
• Essential knowledge of ad management systems (e.g., Google Ad Manager), ad server systems (e.g., DV360), and management of Creative Labels and Tracking to support and lead the assigned team
• Knowledge of Massive activation for digital campaigns and related requirements

Preferred Qualifications

• Bachelor's degree in a relevant field, such as marketing, advertising, or communications
• 5+ years of experience in digital advertising, with a focus on campaign management and team leadership
• Experience working with major ad tech vendors and platforms
• Strong understanding of the digital media landscape, including trends, technologies, and best practices
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams
• Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions

Skills and Competencies

• Highly motivated and driven problem solver
• Excellent attention to detail, organizational skills, and ability to simultaneously focus on and balance multiple tasks
• Analytical; able to assess, evaluate, and plan based on results
• Able to step back and look at situations at a macro level, tackling the immediate challenge and providing long-term solutions
• Natural team leader and mentor, able to foster a positive, inclusive culture
• Motivated to excel and hold others accountable for high standards
• Open to working independently or collaboratively with reports, peers, and senior leaders
• Revenue-focused, but not at the expense of our people
• Always centered on our customers and prioritizing the client experience
• Confident communicator with excellent presentation skills, able to speak on behalf of the team internally and externally
• Eager to work in a global organization with colleagues across the world
• Ability to navigate the digital advertising industry and maintain relationships with publishers, broadcasters, agencies, advertisers, and tech vendors
• End-to-end understanding of digital media and the advertising business, especially video and within EMEA
• IT savvy across core business applications and remote working tools (Outlook, Excel, PowerPoint, Slack, Zoom)

Career Growth and Development

At arenaflex, we are committed to providing our employees with opportunities for growth and development. As a Digital Campaign Manager, you will have access to training and development programs, mentorship, and career advancement opportunities. You will be part of a dynamic and innovative team that is passionate about delivering exceptional results and exceeding client expectations.

Work Environment and Company Culture

arenaflex is a global organization with a diverse and inclusive culture. We value creativity, innovation, and excellence, and we are committed to providing a work environment that is collaborative, supportive, and fun. Our employees are passionate about what they do, and we are dedicated to helping them achieve their full potential.

Compensation and Benefits

arenaflex offers a competitive total rewards package that includes salary, health and financial benefits, time-off programs, educational opportunities, and more. Our benefits package is designed to support the well-being and career development of our employees, and to provide them with a comprehensive and flexible set of benefits that meet their individual needs.

Benefits Highlights

• Career Development
• Community Involvement
• Commuter Assistance
• Exclusive Discounts
• Flexibility @ arenaflex
• Health Insurance and Wellbeing
• Childcare Options
• Paid Time Off
• Retirement Programs
• Theme Park Admission
• Tuition Assistance
• Weekly Pay
• Wellness Programs

Conclusion

If you are a motivated and experienced digital advertising professional looking for a new challenge, we encourage you to apply for this exciting opportunity at arenaflex. As a Digital Campaign Manager, you will be part of a dynamic and innovative team that is passionate about delivering exceptional results and exceeding client expectations. You will have the opportunity to work with a global organization, to develop your skills and expertise, and to contribute to the success of our business. Apply now to join our team and take your career to the next level!