Fraud Risk Agent
A company is looking for a Fraud Risk & Payments Agent.
Key Responsibilities:
• Review and investigate suspicious transactions, user behaviors, and payment patterns
• Process payment disputes, chargebacks, and refunds according to company policies
• Monitor and analyze fraud trends using various detection tools and platforms
Required Qualifications:
• 3+ years of fraud prevention experience in the social casino or gaming industry
• Proficiency in fraud detection platforms (e.g., Kount, Riskified, Sift)
• Experience with payment processing systems (e.g., Fiserv, Nuvei, Chargeback.com)
• Familiarity with SQL for data querying and analysis
• Strong knowledge of CRM platforms and ticketing systems
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