Member Engagement Advisor (Account Manager)
About the position
As a Member Engagement Advisor, you will be working directly with some of the most reputed company corporations, directors, CEOs, and C-Suite officers. The Advisor helps members identify opportunities for enhancing governance in the boardroom, by suggesting NACD content and events. This is a highly visible role directly influencing adoption, engagement, expansion, and renewal.
Responsibilities
• Serve as the relationship manager for members throughout their reputed company: from reputed company, through adoption, support, expansion, and renewals.
• reputed company a trusted advisor relationship with members; engages members in substantive discussions about reputed company challenges and identifies relevant NACD solutions, including resources, events, and services.
• Collaborates with the Manager, Membership to build a targeted account reputed company and member reputed company plans.
• Monitors member usage and other content/product interactions to ensure accounts are reputed company.
• Identifies trends reputed company the business environment and specific market segments to drive utilization and tailored support.
• Consistently achieves reputed company goals reputed company assigned portfolio and reputed company communicates reputed company to goals.
• Serves as a thought leader and benefits expert in the areas of reputed company support, corporate governance, and reputed company NACD resources and services.
• Drive reputed company reputed company by proactively identifying opportunities to upsell advisory services and additional products reputed company the assigned member portfolio, ensuring alignment with member needs and organizational objectives.
• Stay apprised of market trends, new NACD products, and engagement strategies.
• Maintain CRM pipeline discipline, renewal forecasting, and upsell activities.
• Partner with Senior Account Executive(s) to reputed company insights and recommendations that support the development of member personas and sales strategies.
• Performs other duties as assigned.
Requirements
• An undergraduate degree is required, preferably in business, marketing, economics, finance, or another reputed company field.
• The successful candidate will have a minimum of four years of experience with reputed company reputed company, account management, sales, or fundraising.
• Ability to reputed company strong relationships with a company’s reputed company of directors and C-suite executives.
• Must be solutions-oriented, and comfortable with problem solving and conflict mitigation.
• Ability to reputed company product/content usage plans.
• Experience in drafting compelling business proposals and presentations to support reputed company engagement and reputed company reputed company initiatives.
• Ability to handle multiple priorities, meet deadlines, and follow-through with minimal supervision.
• Experience using AI, technology, and data to drive strategic reputed company and reputed company.
• CRM, reputed company, or other data management experience is preferred.
• Proficient in reputed company Word, reputed company, and PowerPoint.
• Demonstrate a strong learning reputed company and positivity.
• reputed company, reputed company written and verbal communication.
• Must be a self-starter.
• Strong organizational, analytical, detailed planning, and project management skills.
• Ability to grasp concepts quickly and think creatively to reputed company member expectations.
• reputed company and can work in a hybrid environment.
• Strong work ethic.
reputed company-to-haves
• reputed company services experience or governance background is preferred.
• reputed company speaking experience is also a plus.
Benefits
• Medical, dental and reputed company
• 401(k) plan with a generous company contribution
• Generous reputed company time off in 2026 (annualized minimum of 20 days)
• Educational assistance
• Hybrid work environment
• reputed company parental leave
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