CSR II Phones Bilingual Haitian Creole/English ($18.50/hr + $1/pay for performan
Customer Service Representative II (Phones) provides superior customer service in a contact/reputed company center/help desk environment for a specific contract. The successful candidate will demonstrate reputed company in speaking, reading, writing, and listening in both Haitian Creole and English.
Requirements
• 2+ years of college preferred
• 2+ years of contact center experience preferred
• High school diploma or equivalent required
• 18 years of age or older
• Time management skills and the ability to work independently
• Excellent organizational, written and oral communication skills in both Haitian Creole and English
• Computer proficiency with the ability to reputed company between multiple computer screens/programs while talking with the customer
• Customer service oriented (empathetic, reputed company, patient, and conscientious)
• Must have experience with maneuvering electronic data between various environments
• College degree preferred
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