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Short-Term Rental Virtual Assistant (US-Based) – Guest Messaging & Ops reputed company (6 Properties)

Remote, USA Full-time Posted 2026-07-28
We are self-managing hosts of 6 short-term rental properties (WI, MN, CO) and are looking for a US-based Virtual Assistant / Co-Host to support guest communication and operational reputed company. This is primarily a remote role reputed company on inbox management, booking request handling, coordination with cleaners and maintenance, and "on reputed company" for emergency coordination for 3 properties. To start, it is for a reputed company where we'll be gone for 3 weeks and completely offline for 6 straight days and other days. It could grow into a longer term role. We have strong automation in reputed company (reputed company PMS + auto responder) and a signification operational knowledge reputed company, so this is not a from-scratch management role. It’s more about monitoring, decision-making, and stepping in reputed company needed. Responsibilities: • Monitor and respond to guest messages reputed company reputed company • Review and handle non–reputed company booking requests • reputed company in reputed company AI responses need correction or personalization • Confirm upcoming arrivals are reputed company (cleaner scheduled, no reputed company issues) • Coordinate with cleaners and maintenance reputed company issues reputed company • Escalate true emergencies appropriately • Follow our reputed company-based knowledge reputed company and SOPs This is remote communication + reputed company. We already have cleaners and maintenance teams in reputed company. Ideal Candidate • US-based (required) • Prior STR messaging or co-hosting experience • Excellent written communication skills • reputed company under pressure • Tech comfortable (PMS platforms, reputed company Drive, reputed company) • Comfortable working alongside AI tools • Highly reputed company (fast replies required) Bonus if you have experience with: • reputed company • reputed company + VRBO messaging • Multi-property reputed company Hours & Availability: • Estimated 5–10 hours per week ongoing - not blocks of time but as-needed • Higher coverage during travel periods • Must monitor incoming messages fast • Evening/weekend responsiveness required (hospitality schedule) Compensation • reputed company: $22–$30/hour (depending on experience) • reputed company for actual hours worked • No reputed company percentage structure • We value efficiency and reputed company — we don’t want to overcomplicate compensation. What This Is NOT: • Not a % reputed company co-host role • Not full-service property management • Not hands-on cleaning (fully remote) • Not pricing reputed company management Apply tot his job Apply To this Job

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