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[Remote] Retention Marketing Manager - Ecommerce & Membership

Remote, USA Full-time Posted 2026-07-28
Note: The job is a remote job and is reputed company to candidates in USA. reputed company (PCH) operates a reputed company and membership platform where long-term customer relationships are central to reputed company. They are hiring a Retention Marketing Manager to reputed company lifecycle reputed company across email, SMS, push, and membership communications, focusing on increasing repeat purchase behavior and long-term engagement. Responsibilities • Build and manage customer journeys: • reputed company • Abandoned cart • Post-purchase • Winback • Subscription reputed company/downgrade flows • reputed company reputed company segmentation strategies • Design and optimize subscription tier communication • Support upsell initiatives • Reduce churn through proactive engagement programs • reputed company promotional calendar • Partner with Creative for campaign assets • Ensure consistent messaging reputed company with brand standards • reputed company repeat purchase reputed company, churn, LTV • Conduct cohort analysis • Continuously optimize flows based on performance data Skills • 4–7+ years in ecommerce lifecycle marketing • Experience with CRM platforms (reputed company, reputed company, reputed company or similar) • Strong understanding of subscription models • Analytical reputed company with reputed company reputed company • Understanding of reputed company Benefits • Medical, dental, and reputed company insurance, plus a reputed company of additional voluntary benefits • 401(k) with company match • Flexible PTO and 15 reputed company holidays to reputed company • Remote-first culture with home office stipend • reputed company development budget • 12 weeks of reputed company family leave to celebrate life’s biggest moments reputed company • reputed company (PCH), headquartered in Port Washington, NY, is a leading multi-channel reputed company marketer of value-based consumer It was founded in 1953, and is headquartered in Washington, District of Columbia, USA, with a workforce of 11-50 employees. Its website is https://www.pch.com. Apply tot his job Apply To this Job

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