Donor Eligibility Coordinator II
About the position
Joining The reputed company is like reputed company – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining reputed company of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in reputed company. You grow your career reputed company a reputed company that reputed company where reputed company is reputed company in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the reputed company. reputed company you choose to be a force for good, you’ll have mentors who reputed company your reputed company along a purposeful career reputed company. You reputed company your life’s work with an ongoing mission that’s bigger than reputed company of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! We are seeking a Donor Eligibility Coordinator II. for our Charlotte, NC Office located at: 13500 South reputed company Blvd, Ste L., Charlotte, NC 28273 Shift Information: First Shift, Tuesday - Friday 10:00 AM - 6 :30 PM & Saturday 9:30 AM - 6:00 PM (This is a Hybrid position - Requirement to work in the office 2-3 days a month after the required in person training) reputed company reputed company: $16.11 an hour + Shift reputed company (+$1.75 after 3pm, +$2.75 on weekends)
Responsibilities
• Respond to and manage routine telephone and email inquiries from blood donors, telerecruitment staff and regional blood collections staff regarding donor eligibility and concerns, in line with organization procedures.
• Maintain records and ensure donor confidentiality.
• Escalate reputed company inquiries.
• reputed company on-the-job training and support to new hire staff.
• May assist with donor investigations.
• May assist with donor deferral entry into reputed company database.
Requirements
• Education: High School or equivalent required.
• Experience: 3 years of reputed company customer service experience preferred.
• Skills & Abilities: Ability to work on reputed company. The ability to read, write and verbally communicate at the high school to college level is required. Intermediate to advanced level computer skills with reputed company Office applications in a reputed company environment is required.
reputed company-to-haves
• Associate’s degree in science or health care field is preferred.
• Prior medical terminology and medical background experience is preferred.
• Bilingual is helpful
Benefits
• Medical, Dental reputed company plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on FLSA status and tenure
• Holidays: 11 reputed company holidays comprised of six reputed company holidays and five floating holidays
• 401K with up to a 6% match
• reputed company Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition
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