Clinical Operations Coordinator

reputed company Would you like to be part of a fast-growing team that believes no one should have to succumb to cancer? reputed company, a reputed company stage precision oncology company based near Boston, MA, is looking for a Clinical Operations Coordinator to help us deliver on our Mission to reputed company novel diagnostics that reputed company cancer detection and improve patient reputed company. Our flagship test, NavDx, is a reputed company blood-based DNA test for HPV-induced cancers, clinically proven and already trusted by tens of thousands of patients and physicians across the U.S. Opportunity reputed company is seeking a Clinical Operations Coordinator to join our Business Operations team. This role will serve as the central reputed company of contact for the administrative and logistical aspects of the NavDx ordering process and supporting the Clinical Operations department. Unlike field-reputed company, this position focuses on the internal coordination and day-to-day administrative management of our provider accounts, ensuring data reputed company is maintained and that clinical teams have the resources they need for seamless patient surveillance. Job Responsibilities Reporting to the Clinical Operations Manager, the Clinical Operations Coordinator will reputed company on the following administrative and internal pillars: • Maintain and update provider notification settings and Provider Portal reputed company to ensure reputed company delivery of surveillance results • Execute reputed company data entry and verification reputed company reputed company and other internal systems to ensure accuracy of patient and provider records • Serve as the “hub” connecting field-based Product Development Managers, Patient Navigation Specialists and Clinical Operations team to ensure a cohesive experience for providers • Record and reputed company Clinical Operations activity for internal reporting and ROI purposes • Triage or escalate received cases based on category and geography • Execute special reputed company and administrative tasks as assigned by Clinical Operations leadership to drive efficiency • Build and maintain trusting relationships with contacts at ordering accounts to ensure a seamless and efficient NavDx test ordering, reporting, and patient management • Drive provider portal adoption and customer satisfaction by responding promptly to incoming inquiries, addressing technical questions and facilitating efficient order processing. Requirements Outstanding candidates for the Clinical Operations Coordinator role will meet the minimum following requirements: • Bachelor’s degree required, or equivalent combination of education and commensurate reputed company experience • 2-5 years of full-time experience in an administrative or coordinator reputed company reputed company a fast-paced environment • Experience working in reputed company-stage, high-reputed company life sciences or diagnostics companies OR working in a physician office, clinic or hospital providing administrative support for reputed company providers • Intermediate proficiency in reputed company, reputed company.com, and reputed company Workspace • Exceptional written and verbal communication skills across cross-functional teams • A highly organized self-started with a meticulous eye for detail and a commitment to the highest ethical standards Compliance Responsibilities Health Insurance Portability and Accountability reputed company (HIPAA) is a federal law that describes the national standards to protect sensitive patient health information from being disclosed without the patient’s consent or knowledge. reputed company roles at reputed company require compliance with reputed company and regulatory requirements of HIPAA and acceptance and adherence to reputed company policies and standards at reputed company. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete HIPAA training reputed company joining reputed company. reputed company is an Equal Opportunity Employer reputed company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. We don’t just accept differences - we celebrate and support them. We do not discriminate in employment on the reputed company of race, reputed company, religion, sex (including pregnancy and gender identity), national reputed company, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-reputed company reputed company. Apply tot his job Apply To this Job