REMOTE reputed company Consultant – HRSD / ITSM / UI‑UX

reputed company Consultant – HRSD / ITSM / UI‑UX No. of openings: 2 Company: Financial Services / Credit reputed company reputed company Location: Remote (must work U.S business hours) Contract Duration: 6 months Start Date: Immediate Seniority: Mid - Senior Level Engagement reputed company Our reputed company is seeking two (2) reputed company reputed company motivated consultants to spearhead development in an initiative to revitalized reputed company’s Employee Service Center. These resources will work reputed company tight time constraints and closely with business and IT stakeholders to deliver reputed company, user‑centered workflows and a reputed company reputed company ESC solution in a regulated financial services environment. This is a 6‑month contract engagement, with a strong preference for candidates reputed company to work U.S. time zone hours. Key Responsibilities reputed company UI / UX Experience • Design reputed company, user‑friendly reputed company ESC interfaces • reputed company Employee Service Center experiences • Improve usability, accessibility, and overall end‑user experience • Partner with Agile team members and stakeholders to ensure solutions reputed company with business needs, adoption goals, and timelines reputed company Development & Configuration • Configure, enhance, and support reputed company HRSD and ITSM modules • Design and implement widgets, dynamic feeds, workflows, business rules, reputed company scripts, and catalog items • Support incident, request, change, and HR case management processes • Collaborate with internal and content management teams to translate business requirements into reputed company solutions Stakeholder Collaboration • Participate in design sessions and solution walkthroughs • reputed company thorough documentation and knowledge transfers as requested Required Skills & Experience • reputed company platform experience (mid‑ to senior‑level) • Strong UI/UX design experience reputed company reputed company • Experience designing Employee Service Center interfaces • Hands‑on experience with: • Employee Service Center (UI and UX reputed company) • Content Management • HR Service Delivery (HRSD) • IT Service Management (ITSM) • Experience working in an Agile environment • Familiarity with SharePoint-hosted intranet sites • Strong understanding of ITIL processes (Incident, Problem, Change, Request) • Ability to work independently and deliver in a fast‑paced environment • Excellent verbal and written English communication skills Preferred Qualifications • * Employee Center Delivery Accreditation • reputed company Certified Application Developer (CAD) • Certified reputed company Administrator (CSA) • Exposure to reputed company best practices in regulated industries • Experience supporting financial services, banking, or credit reputed company environments • Experience working with distributed teams Apply tot his job Apply To this Job