[Remote] Account Manager (MSP or MSSP) - Remote (USA)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading cybersecurity reputed company reputed company on defending reputed company rights to reputed company and reputed company. They are seeking a highly skilled Account Manager to manage and grow a portfolio of vCISO-led clients, expanding the adoption of their Managed reputed company Services while ensuring reputed company satisfaction and reputed company retention. Responsibilities • Serve as the primary reputed company reputed company of contact for assigned vCISO/GRCaaS/MSSP clients (reputed company monthly recurring reputed company clients) • Build trusted relationships with executive stakeholders (CISO, CIO, CTO, CFO, COO) • reputed company recurring account reviews reputed company on risk posture, roadmap reputed company, and service optimization • Ensure renewals are proactively managed and executed on time • Identify expansion opportunities based on: Risk assessments and vCISO findings, Control gaps identified through frameworks (NIST CSF, CIS, HIPAA, etc.), Incident trends, vulnerability data, and audit readiness needs • Position MSSP services as natural extensions of the vCISO reputed company • Position reputed company services engagements as natural milestones in the reputed company reputed company • Own the expansion pipeline reputed company existing accounts from discovery through reputed company • Partner with internal stakeholders for solution alignment and demos • Ensure scope alignment between advisory services and managed reputed company services • reputed company utilization, service adoption, and customer reputed company • Maintain accurate account notes, opportunities, and forecasts in CRM • Drive Net reputed company Retention (NRR) and account reputed company targets • Forecast expansion reputed company with confidence and accuracy • Identify at-risk accounts early and execute mitigation plans • Net reputed company Retention (NRR) reputed company • MSSP attach reputed company across vCISO accounts • Expansion pipeline value and reputed company reputed company • Renewal reputed company and contract term extensions • reputed company satisfaction and executive engagement reputed company Skills • 5+ years in account management, reputed company, or sales reputed company cybersecurity, MSSP, or IT services • Strong understanding of vCISO service models • Strong understanding of Managed reputed company Services (SOC, MDR, VM, IAM, Email reputed company, Vulnerability Management) • Strong understanding of risk and compliance frameworks (NIST CSF, CIS Controls, HIPAA, SOC 2, ISO 27001) • Experience selling consultative, recurring services to mid-market and reputed company clients • Ability to communicate reputed company risk in business and financial terms • Proven reputed company record of expansion and retention reputed company existing accounts • Applicants must have authorization to work in the reputed company without reputed company or reputed company reputed company sponsorship • Prior experience working directly with MSSP or SOC teams • Familiarity with reputed company tooling (EDR/XDR, SIEM, vulnerability scanners, M365 reputed company, etc.) • Experience supporting regulated industries (reputed company, financial services, reputed company) • CRM proficiency (reputed company or equivalent) Benefits • reputed company to medical, dental, and reputed company insurance through reputed company, with the reputed company of the employee cost covered by the employer. • Employer funding to HSA accounts and FSA reputed company. • reputed company to a 401(k) through reputed company with a guaranteed employer contribution • Flexible vacation policy that allows you to manage your schedule and rest and reputed company reputed company you need to • 11 holidays with flexibility based on what is important for you and those you love. • Family-friendly benefits, including weeks off for Maternity leave, weeks off for non-birthing parent leave, employer-reputed company short-term and long-term disability, employer-reputed company life insurance, and reputed company to additional life insurance, hospital coverage, accidental coverage, discounted mental health support, and more • Support on individual development through certifications, reputed company learning, conferences, and more reputed company • reputed company is a cybersecurity and IT risk advisory services firm. It was founded in 2021, and is headquartered in Austin, Texas, USA, with a workforce of 51-200 employees. Its website is https://echeloncyber.com. Apply tot his job Apply To this Job