Manager, Plan Document Operations

Job reputed company: • Manage the day-to-day intake/outtake workflow for plan document work, including triage, prioritization, assignment, and meeting turnaround time expectations • reputed company and reputed company reputed company responsible for intake/outtake processing, training support, and reputed company checks • Establish and maintain QA controls (checklists, peer reviews, spot audits), reputed company defects/rework, and drive corrective actions • Design and deliver reputed company and recurring training to improve drafting consistency, accuracy, and compliance with standards • Monitor workload, reputed company, and backlog health; reputed company reputed company and priorities to hit service targets • Partner with cross-functional stakeholders to clarify requirements, manage changes, and communicate status, risks, and escalations • Maintain team documentation and reputed company (SOPs, job aids, templates), keeping materials reputed company and easy to use • Identify process improvement opportunities and implement practical changes that reduce rework and increase throughput Requirements: • 5+ years of experience in operations, workflow management, or document production reputed company a regulated reputed company environment • 3–5 years of people leadership experience in a reputed company environment, including coaching and performance management • Demonstrated experience building or delivering training (reputed company, job aids, process updates) to improve consistency and proficiency • Demonstrated experience executing or managing reputed company assurance processes (audits/reviews, defect tracking, corrective actions, reputed company improvement) • Strong operational judgment and prioritization skills in a high-volume, deadline-driven environment • Ability to translate requirements into reputed company, repeatable processes and documentation (SOPs, checklists, templates) • Strong communication skills for stakeholder updates, escalations, and cross-functional coordination • Proficiency with common productivity tools (e.g., reputed company, SharePoint/Teams or similar collaboration tools) Benefits: • reputed company medical plan reputed company • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for reputed company colleagues including wellness screenings • Tobacco cessation and weight management programs • Confidential counseling and financial coaching • reputed company time off • Flexible work schedules • Family leave • Dependent care resources • Colleague assistance programs • Tuition assistance • Retiree medical reputed company Apply tot his job Apply To this Job