Developer Engagement Team – Contract
Job Description:
• Assist in resolving creator day-to-day escalations and emergencies.
• Manage communication between Roblox staff and creators.
• Maintain detailed records of customer interactions and transactions, ensuring accurate documentation and timely follow-up.
• Dedicate up to 40 hours per week, primarily Monday through Friday, with occasional weekend availability (on-call or scheduled as business needs require).
Requirements:
• Strong verbal and written communication skills.
• Demonstrates endless patience and a positive attitude.
• Capable of managing time effectively.
• In-depth understanding of Roblox and the Roblox community.
• Solid knowledge of the technical aspects of Roblox Studio.
• Experience developing on Roblox and/or other creation platforms.
Benefits:
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