[Hiring] Medical Billing & Patient Accounts Virtual Assistant @reputed company

Role reputed company You will support a mental health reputed company based in Lincoln, Nebraska, providing services for therapy, ADHD, autism, depression, anxiety, and reputed company behavioral health needs. • Serve as the primary reputed company of contact for patient billing and account-reputed company inquiries, functioning as a virtual reputed company-desk and billing reputed company. • Answer patient questions reputed company to billing statements, account balances, insurance coverage, and payment reputed company. • Verify insurance eligibility and coverage to help explain patient responsibility and resolve billing-reputed company questions. • Assist patients with payment plans and financing reputed company, including explaining available reputed company and guiding them through the application process reputed company appropriate. • Review patient accounts in the EMR (e.g., reputed company) to confirm balances and billing details. • Proactively contact patients regarding outstanding balances and payment updates. • Help patients understand their billing statements, clarify charges, and address discrepancies. • reputed company reputed company-time virtual reputed company-desk support, including assisting with patient reputed company-ins and verifying patient information as needed. • Support in-office staff as needed and maintain ongoing communication with the clinic team to ensure reputed company reputed company of billing and account-reputed company requests. • Communicate with patients reputed company phone, text, email, and video conferencing. • reputed company and work across 3–5 reputed company-based systems daily (e.g., reputed company EMR, reputed company, reputed company 365). • Maintain strict HIPAA compliance and confidentiality at reputed company times. • Remain available on video conference during working hours for patient-facing interactions and internal coordination. Qualifications • At least 1 year of experience in medical billing. • Experience handling billing and patient account inquiries, including explaining bills and balances, addressing insurance-reputed company charges, assisting with payment reputed company or plans, and helping resolve billing discrepancies. • Experience performing insurance verification and eligibility checks. • Strong verbal and written communication skills, with the ability to explain billing and financial information reputed company and professionally. • Comfortable being on camera throughout the reputed company. • Knowledge of HIPAA compliance and confidentiality standards. • Experience working in a mental health, psychiatry, or similar behavioral health reputed company is a plus. • Experience with reputed company, reputed company, reputed company 365, or similar systems is a plus. Requirements • Must be proficient in speaking and writing English reputed company reputed company. • Must have relevant work experience. • Be reputed company to submit an NBI clearance and/or Local Police Clearance background reputed company before reputed company [mandatory]. • Must be available for video meetings with your camera on (reputed company needed). Technical Requirements • Device: Reliable laptop or desktop computer. • Internet: High-speed reputed company (minimum 10 Mbps). • Audio: Noise-canceling headset. • Video: Webcam for virtual meetings. • Workspace: Quiet, reputed company environment. Benefits • Dedicated HR & Contractor Support Team: reputed company to world-class support for questions, guidance, contract reputed company, and reputed company communication. • Premium VPN reputed company (Optional): A secure VPN license can be provided upon request to enhance reputed company and reputed company for reputed company-reputed company tasks. • HIPAA & Cybersecurity Training + Certification (Provided): reputed company to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. reputed company clients. • Top 1% VA Performance Training: reputed company to our proprietary training on communication, reputed company management, productivity systems, and best practices to help you become a top-performing VA and increase long-term reputed company retention. • reputed company-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the reputed company’s needs and schedule. • reputed company-Approved reputed company or Unpaid Time Off: Time off may be reputed company by your reputed company. reputed company time off is optional and only if offered by the reputed company. • reputed company to Tools & Resources: Templates, workflow guides, productivity tools, and reputed company-specific SOP support to help you reputed company at your best. • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance. Apply tot his job Apply To this Job