Director, Domestic Business Solutions, Continuous Improvement
Job Description:
• Lead the Americas domestic solutions and continuous improvement team, driving strategic initiatives for CLS, CFS, DNS, and LTS divisions, with a focus on delivering cost effective solutions, cost savings strategies and delivering pricing strategies based on cost competitive solutions.
• Collaborate with commercial teams, operations, and innovation departments to develop customer-centric solutions, supporting new business development and renewals of existing accounts, ensuring alignment with financial objectives.
• Oversee and lead the labor management program across CLS operations, ensuring labor productivity and operational efficiency gains of 15%-20%.
• Oversee and lead automation/ innovation roadmap for the region within the warehouse and land transport operations
• Drive the implementation of cutting-edge technology and automation solutions, working closely with IT, innovation teams, and external vendors to evaluate, design, and implement solutions.
• Conduct financial modeling, CAPEX and OPEX analysis, and pricing scenario evaluations to support new business proposals, ensuring competitive and cost-effective solutions.
• Manages annual CAPEX and OPEX budget planning: automation, facility improvement, software
• Manages and monitors Continuous Improvement (CI) program for APLL CLS, CFS, DNS and LTS network. Collaborates with APAC and EMEA CI teams.
• Lead team in the development of customer supply chain network optimization and drive cost savings solutions for Distribution Centers and Transportation Lanes.
• Manage and mentor a team of managers, solutions architects, engineers, and analysts, ensuring the development of operational designs, productivity analyses, and continuous improvement initiatives across the Americas.
• Ensure accuracy in solution design, pricing, and cost models, maintaining consistency across projects, and responding quickly to market conditions to adjust strategies.
• Lead communication and coordination with internal and external stakeholders, ensuring alignment on solution delivery, pricing, and operational performance.
• Provide strategic counsel to senior leadership, including VPs and P&L owners, on pricing, operational designs, and business decisions.
• Foster collaboration with EMEA and APAC teams on projects that require multi-regional solutions, ensuring global alignment in approach and execution.
• Ensure consistent use of engineering models and pricing methodologies across regions, maintaining updated pricing databases and evaluating market trends.
• Serve as a key decision-maker in the review and analysis of complex RFPs, leading pricing strategies and ensuring feasibility with respect to operational costs.
Requirements:
• Six Sigma Green Belt Certified
• Preferred Bilingual: Spanish and English (a plus)
• Preferred 10+ years of experience in supply chain solutions engineering, including leadership roles in warehousing and transportation.
• Preferred At least 7 years of domestic and international supply chain experience: Warehousing and land transportation
• Preferred At least 5 years of design solution and implementation of warehouse automation (Process flows + Productivity + Throughput + Solution integration WMS / LMS/ WCS/ WES/ TMS)
• Preferred at least 3 years of experience managing multi country teams of solutions engineers and analysts.
• Preferred At least 3 years of experience managing Continuous Improvement programs
• Preferred At least 5 years of engineering project management and implementation
• A proven record of Labor Management Program implementation and maintenance
• A proven record of leading design and deployment of automated solutions.
• A proven history working with large sets of operational/ volumes, sales data for analysis and solutions modelling.
• Expert at using Microsoft Excel and Excel advanced features (Pivot Table, Functions, V-Lookups, etc.)
• Expert on AUTOCAD to support detailed facility design and planning
• Experience using and leveraging Supply Chain Network Optimization Software to develop analysis and solutions,* i.e.*, LLamasoft, AIMMS SC Navigator and Coupa
• Detail-oriented, highly organized, with the ability to handle solution design modelling and pricing for multiple projects, customers/ proposals simultaneously
• Demonstrated ability to work in a fast-paced, deadline-driven environment handling multiple projects simultaneously.
• Strong communication skills to support and defend engineering recommendations.
• Strong public speaking skills to prepare and deliver oral presentations internally and with customer teams.
• Strong analytical skills to identify and analyze cost factors for engineering designs and proposals
• Strong organization, time management and creative problem-solving skills
• Good leadership skills to guide and mentor the work of less experienced personnel
Benefits:
• PTO
• 6 days sick time
• 9 paid holidays
• 1 paid "Personal Holiday"
• Company Bonus Plan
• 401(K) SAVE Plan
• Annual Fixed Contribution
• Medical, Dental, Vision, and Life & Disability coverage
• Voluntary Benefits
• Accident/Critical Illness/Hospital Indemnity Benefits
• Tuition reimbursement and student loan assistance
• Employee Assistance Program (EAP)
• Health Savings Account (HSA) with employer funding and wellness incentives
• Flexible Spending Account (FSA)
• Employee Referral Program
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