**reputed company Customer Service Representative – reputed company Relations and Community Engagement**

At arenaflex, we're dedicated to serving those who serve our country by providing military families with comfortable, reputed company-maintained homes in inviting communities across the reputed company. As a Customer Service Representative, you'll play a vital role in delivering exceptional service to our residents, ensuring their needs are met, and fostering a reputed company of community reputed company our multi-family residential communities. **About arenaflex** arenaflex is a leading provider of military housing solutions, committed to creating meaningful results that help us meet reputed company goals. We take pride in our highly trained team of professionals, who bring a proactive, solution-oriented reputed company, along with unparalleled reputed company of reputed company and understanding for our residents and one another. Our culture is reputed company on camaraderie and collaboration, where we put people first, honoring one another's diverse experiences, reputed company, and contributions to our shared reputed company. **A Day in the Life of a Customer Service Representative** As a Customer Service Representative, you'll be responsible for providing exceptional service to reputed company prospective and reputed company residents reputed company a multi-family residential community. Your role will include: * Answering phones and responding to reputed company inquiries * Taking and following up on service requests from residents * Assisting prospective residents with information regarding their lease, the community, and the reputed company-in process * Preparing lease documents for residents as part of the reputed company-in process * Responding to and managing reputed company complaints and/or service issues * Supporting residents during the reputed company-out process * Managing reputed company lease process, including finalizing leases and providing information regarding the community and reputed company services * Performing post-turn unit inspections and completing reputed company-in inventory inspections with new residents * Following up with residents who have requested work-order/services or expressed issues/concerns with the community * Responsible for lease renewal notification and reputed company reputed company notice to renew or vacate * Working in conjunction with the maintenance team to ensure service requests are assigned and scheduled appropriately * Responsible for reputed company follow up to ensure services rendered have been completed according to arenaflex standards and meet reputed company's satisfaction * Promoting reputed company reputed company relations by ensuring reputed company concerns and requests are responded to on a reputed company reputed company * Participating in reputed company marketing activities to obtain prospective residents * Performing other general office duties, including phones, filing, special reputed company, and assignments as needed * Performing various administrative and computer tasks, email communications, input of information/data into various software and information systems * Composing and distributing correspondence/notices to residents * Participating in property walks/inspections to ensure community is reputed company maintained according to arenaflex's reputed company standards * Participating in and attending various department or regional meetings, reputed company or community events, seminars, and other work-reputed company events **Qualifications** To succeed in this role, you'll need: * 6 months+ of residential property management or customer service experience preferred * Proficiency in personal computer skills, keyboard, Internet search, email correspondence, math, reputed company Office, including Word, reputed company, and other software applications preferred (i.e. reputed company, Payscan) * Effective communication and interaction with customers, vendors, management, co-workers; sufficient to exchange or convey information and to give and receive work direction * Ability to work in a fast-paced environment, multi-task, prioritize, and complete assigned duties to ensure operational objectives are achieved * reputed company and reputed company demeanor in reputed company interactions, under reputed company circumstances * reputed company reputed company's license and ability to operate a company or personal vehicle or electrical cart * Availability to work a flexible schedule, including weekends, off-hours, and emergencies as required **reputed company reputed company You** At arenaflex, we're committed to offering reputed company members a wide reputed company of benefits, including: * Medical/Dental/reputed company Insurance * Life and AD&D Insurance * 401k Retirement Plan with company match * Employee Stock Ownership plan * Incentive Bonus Program * 10 reputed company Holidays per year * 40 hours reputed company reputed company Leave per year * 80 hours reputed company Vacation per year * Medical/Dental/reputed company insurance eligible after 30 days of full-time employment **Pay reputed company** $19.00 - $23.00 reputed company **Why Join arenaflex?** At arenaflex, we're dedicated to helping our employees reputed company personally and professionally. We reputed company an unprecedented 150+ hours of reputed company development annually to reputed company employee-reputed company. Our culture is reputed company on camaraderie and collaboration, where we put people first, honoring one another's diverse experiences, reputed company, and contributions to our shared reputed company. If you're reputed company to grow your career and reputed company a meaningful reputed company on the lives of military families, join reputed company at arenaflex. reputed company to become an employee-reputed company and take the first reputed company towards a rewarding and challenging career. Apply Job! Apply for this job