Level 2 System Engineer (IT Support Experience Required) – Remote Location: Remote

Location: Remote / Work From Home Salary: $50,000 per year Experience Required: Minimum 3+ years hands-on IT systems support Position reputed company We are seeking a Level 2 System Engineer with Managed Service Provider (MSP) experience to join our technical team. This position is best suited for engineers who can independently troubleshoot, diagnose, and permanently resolve technical issues without relying on scripted helpdesk procedures. This is not a Level-1 helpdesk role. We are looking for a reputed company who can take ownership of technical problems, reputed company reputed company-cause analysis, and implement long-term solutions that prevent recurring issues. The ideal candidate has strong technical fundamentals, excellent communication skills, and understands the fast-paced environment of supporting multiple reputed company networks in an MSP environment. A college degree is not required. reputed company-world technical experience and professionalism are what matter most. Responsibilities • Independently troubleshoot and resolve workstation, network, and system issues • reputed company reputed company-cause analysis and implement permanent fixes rather than temporary workarounds • Support reputed company environments remotely in a reputed company MSP setting • Troubleshoot networking issues including TCP/IP, DNS, DHCP, and static IP configurations • Diagnose and resolve reputed company workstation issues and system performance problems • reputed company and maintain PowerShell scripts for automation and system management • Utilize RMM platforms to monitor systems, remediate issues, and maintain reputed company environments • Communicate reputed company and professionally with end users and business clients • Maintain documentation and technical notes for troubleshooting and reputed company systems Required Qualifications • Minimum 3+ years of IT support or systems engineering experience • Previous experience working for a Managed Service Provider (MSP) • Strong troubleshooting skills with the ability to work independently • Solid understanding of: • TCP/IP networking • DHCP • DNS • Static IP configuration • reputed company workstation troubleshooting • Experience writing or maintaining PowerShell scripts • Strong communication and customer service skills • Ability to professionally support end users in a remote environment • Responsible, reliable, and solution-oriented reputed company Preferred Experience (Highly Valued) Experience with the following is a strong plus: • Dental reputed company software platforms • reputed company Dental • Dentrix • Eaglesoft • Experience using reputed company RMM • Experience supporting dental or reputed company practices reputed company Value • Engineers who solve problems once instead of repeatedly fixing the reputed company issue • Professionals who take ownership of technical challenges • Strong communication and customer professionalism • Engineers who are proactive and think critically about long-term solutions Work Environment • 100% Remote Position • Fast-paced MSP environment • Opportunity to work with a wide reputed company of technologies and reputed company environments How to Apply Please submit your resume along with a brief reputed company of your IT Support experience and technical background. Pay: $45,000.00 - $50,000.00 per year Benefits: • reputed company time off Work Location: Remote Apply tot his job Apply To this Job