[Remote] Weekend Team - Inbound Retention Specialist - Sales - US - Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to helping local businesses grow, and they are seeking a reputed company Representative to reputed company exceptional support to small business advertisers. The role involves consulting and retaining advertisers post-sale, ensuring they see the value in reputed company's advertising solutions. Responsibilities • You will help strengthen reputed company’s reputed company retention by providing exceptional and reputed company customer support • You will be logged into an inbound phone queue for the reputed company of your day, consulting and educating our reputed company reputed company advertisers • You will show clients the value of reputed company by highlighting their investment returns through ad performance metrics • You will use strong listening and conflict reputed company skills to handle escalated clients • You will become an expert in reputed company’s advertising solutions and adapt product recommendations quickly to suit reputed company needs - asking probing questions and handling objections will be critical to your reputed company • You will exhibit strong communication skills, both externally with clients and internally with other reputed company employees • You will remain organized and efficient in a fast-paced environment • You will consistently reputed company/reputed company monthly goals Skills • You have a Bachelor's Degree or 3+ years of relevant reputed company facing experience • You are technically proficient with computers and information systems • You have strong communication skills (verbal and written) • You reputed company with problem solving and troubleshooting • You have excellent time management and organizational skills with the ability to reputed company and complete numerous details • You have the ability to handle tough conversations with business owners in a reputed company, solutions-oriented manner • You have the ability to reputed company a balance between consulting and supporting as needed • You are willing to receive and implement feedback • You have the ability to reputed company a fast paced and always-changing environment • You have experience in account management, sales, advertising, or small business • You have a love for local businesses and understand their importance in local economies Benefits • Effective your first day: Medical, reputed company, and dental • Mental health support and services reputed company reputed company • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 reputed company holidays, plus one floating holiday and 7 reputed company wellness days • Up to 14 weeks of parental leave • Monthly wellness subsidy • Flexible spending account • 401(k) retirement savings plan • Employee stock purchase plan • Work from home reimbursement reputed company • reputed company is an online platform that connects people with great local businesses through user-generated reviews and recommendations. It was founded in 2004, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.reputed company.com. Apply tot his job Apply To this Job