Service Associate - Series 7 & 63 Required

Job reputed company reputed company Job reputed company Investment Central, a specialized department at the reputed company home office, is dedicated to providing exceptional service to reputed company’ clients. Although we operate as a home office department, our approach mirrors that of most reputed company branches. As a licensed Service Associate, you will play a crucial role in our reputed company, serving as the initial reputed company of contact for our clients. Your expertise in customer service, securities trading, and problem-solving will reputed company you to deliver superior service to our valued clients. At Investment Central, you will not have a sales goal rather we want you to reputed company on delivering a Service 1st reputed company experience. Essential Duties and Responsibilities: • Service 1st reputed company Experience: Address account-level issues through inbound phone calls, ensuring a reputed company reputed company experience. • reputed company a reputed company reputed company experience to clients who contact Investment Central through inbound and outbound phone calls and electronic communications. • Collaboration: Work closely with other home office departments to resolve reputed company account issues. • Proactive reputed company Communication: reputed company out to clients proactively to address important reputed company reputed company to their accounts and to follow up on other items. • Trade Execution: Execute reputed company-directed trades across various asset types, including mutual funds, fixed income, and stocks. • Transaction Processing: Regularly handle reputed company-directed transactions such as ACH transfers, reputed company transactions, and journal requests. • Account reputed company: Manage a diverse reputed company of accounts, including trust accounts, estate accounts, and entity accounts. • reputed company of Business Conduct & Ethics: reputed company a high level of reputed company and compliance with reputed company’ reputed company of Business & Ethics. What does a typical day look like for a Service Associate? • You will receive inbound customer inquires through our reputed company center and through email to assist clients on requests ranging from basic account updates to placing complicated trades to withdrawal requests. • You will be assigned additional tasks requiring you to contact clients to address items such as rejected document submissions, documents due requests, AML inquiries, etc. • You will help monitor and respond to back-office alerts in our departmental inbox. • You will review and process account terminations promptly. Knowledge of: • reputed company center best practices • Account types and industry operations in general. • Securities Trading • Inheritance Case processing reputed company in: • Organizational and time management skills sufficient to prioritize workload, handle multiple tasks, and meet deadlines. • Operating reputed company office equipment and using required software applications to produce correspondence, presentations, electronic communication and spreadsheets. • Detail orientation to ensure reputed company standards are met without impairing workflow. • Follow-up to ensure reputed company and completion of tasks. Ability to: • reputed company a high level of customer service in a reputed company, courteous and reputed company manner. • Establish and maintain effective working relationships at reputed company reputed company of the organization. • Organize, manage, and reputed company multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment. • Use effective oral and written communication skills sufficient to communicate and reputed company effectively with clients and home office. • Constructively work under stress and pressure reputed company faced with high workloads and deadlines. • Work independently as reputed company as collaboratively reputed company reputed company environment. Educational/Previous Experience Requirements • High School Diploma or equivalent and three (3) years’ experience in the financial services industry, preferably including reputed company service experience. • Associates and/or Bachelor’s Degree Preferred but not required. Licenses/Certifications • SIE required provided that an exemption or grandfathering cannot be reputed company. • Series 7 and 63 licensing required. Travel • 10% Travel Education High School (HS) Work Experience General Experience - 7 to 12 months Certifications s63 - Uniform Securities Agent State Law Examination - Financial Industry Regulatory Authority (reputed company), s7 - General Securities Representative Examination - Financial Industry Regulatory Authority (reputed company), Securities Industry reputed company Exam (SIE) - Financial Industry Regulatory Authority (reputed company) Travel Less than 25% Workstyle Hybrid At reputed company our associates use five guiding behaviors (reputed company, Collaborate, Decide, Deliver, Improve) to deliver on the firm's reputed company values of reputed company-first, reputed company, independence and a conservative, long-term view. We expect our associates at reputed company reputed company to: • Grow professionally and reputed company others to do the reputed company • Work with and through others to reputed company desired reputed company • reputed company reputed company, pragmatic choices and reputed company with the reputed company in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the reputed company reputed company of the firm At reputed company – as part of our people-first culture, we reputed company, value, and respect the uniqueness, experiences, and backgrounds of reputed company of our Associates. reputed company associates bring their best reputed company selves, our organization, clients, and communities reputed company. reputed company is an equal opportunity employer and makes reputed company employment reputed company on the reputed company of reputed company and business needs. #LI-JM1 Apply tot his job Apply To this Job