[Hiring] Staff Scheduling Associate @Cleveland Clinic

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Join Cleveland Clinic’s Independence Family Health Center and become a part of one of the most respected healthcare organizations in the world. This patient-friendly facility offers primary care, express care, and a wide array of specialty services. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career. • Member of Centralized Staffing Operations team that conducts enterprise nurse and nurse support staffing every 4 hours for assigned facility. • Ensures staffing adjustments for assigned areas are completed accurately to meet and maintain adequate staffing and nurse to patient ratios. • Coordinates department scheduling of individuals and resources. • A caregiver in this position works nights, from 11:30pm—8:00am. • A caregiver who excels in this role will: • Work directly with management of assigned facilities/units to review and discuss consistent staffing levels that reflect the appropriate number of licensed and unlicensed staff to meet quality and safe patient staffing and operational needs. • Proactively generate and review 24-hour staffing projections. • Seek coverage via phone calls and/or texts for shifts and special circumstances. • Conduct Lack of Work process according to Standard Operating Procedure when necessary to maintain safe and productive staffing. • Utilize staffing and scheduling knowledge to identify and resolve complex staffing issues that directly affect patient care. • Utilize multiple computer systems to communicate with nursing leadership of all hospitals. • Work collaboratively with nurse leadership to review current and anticipated staffing needs. • Work collaboratively with nursing institute timekeeping to ensure proper coding of caregiver’s time. • Facilitate scheduling of PRN caregivers and agency caregivers to maintain operations for the assigned units. • Complete appropriate documentation utilizing Kronos for caregiver schedule changes. • Be a point of contact for unit call offs. • Accurately record, document and report call offs according to SOP. • Compile ad hoc and scheduled reports for Chief Nursing Officers, Nursing Directors and Nurse Managers. • Attend and successfully complete required training. Qualifications • High School Diploma/GED and two years of customer service experience OR Associate's Degree and one year of the stated experience OR a Bachelor's Degree. • Proficient in MS Office, Excel, and database software. Requirements • One year of staffing/scheduling experience (preferred). • Requires manual dexterity for constant data entry and ability to sit for long periods of time. • Ability to use a telephone without TTY. Articulate speech. Benefits • Follows standard precautions using personal protective equipment as required. • Participation in an influenza prevention program, which includes obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Apply tot his job Apply To this Job