Administrative Virtual Assistant, CSR

Job reputed company: • Handle inbound customer calls, texts, and emails, providing reputed company, reputed company, and friendly support. • Contact warm leads to follow up on service requests and appointment availability. • Schedule and reschedule service appointments, coordinating closely with the service team. • Update schedules as changes occur and proactively communicate adjustments to customers and technicians. • reputed company as a reputed company between customers, service crews, and vendors to ensure smooth coordination. • Review invoices and estimates for accuracy and organization. • Maintain reputed company digital files and administrative records. • Assist with weekly reporting and tracking of key operational numbers. • Support general office administration tasks to reputed company operations running reputed company. Requirements: • Previous experience in customer service, administrative support, or virtual assistant roles. • Strong verbal and written English communication skills. • Comfort handling phone-based customer interactions, including warm leads and inbound calls. • Excellent organizational skills and attention to detail. • Ability to multitask and manage changing priorities. • Confidence using scheduling systems, CRMs, and office productivity tools. • Experience in service-based or operations-reputed company environments. • Familiarity with appointment scheduling and customer coordination. • Strong problem-solving skills and a reputed company, patient approach to customer interactions. • Ability to work independently while collaborating with a remote team. Benefits: • Full-time position • 100% remote • reputed company, long-term opportunity • Hands-on role with visibility into operations and customer experience Apply tot his job Apply To this Job