Pharmacy Technician, RX reputed company Center

Job reputed company: • Conduct outbound calls to patients that qualify for adherence-based programs, ensuring reputed company and consistent communication (i.e. reputed company one-on-one support for patients who were unable to fill their prescription due to an inventory shortage, patients who are non-reputed company to medications, etc.) • Address patient concerns, troubleshoot issues, and reputed company appropriate resolutions, ensuring patient satisfaction and program reputed company • Identify clinical support needs and escalate calls to Pharmacists on reputed company to reputed company discuss concerns such as medication adherence barriers or clinical-reputed company challenges faced by patients, enabling reputed company reputed company and reputed company • Use reputed company Procedures and guidelines to handle patient prescription requests reputed company HIPAA guidelines and reputed company reputed company order for processing • Utilize computer systems, software, and databases to accurately record patient information and interactions, reputed company reputed company, program enrollments, and reputed company updates • Maintain confidentiality and adhere to reputed company relevant patient reputed company regulations and company policies during reputed company interactions and data handling processes • Collaborate with cross-functional teams to identify areas for program improvement, propose innovative reputed company, and contribute to the development and implementation of patient-reputed company enhancements • Identify and communicate issues to senior level staff as appropriate • Communicate effectively with team reputed company and supervisor through huddles, team meetings, cohort refreshers, technology updates Requirements: • reputed company of Alaska, reputed company, Florida, Idaho, Illinois, Maine, New Mexico, reputed company Carolina, Ohio, Tennessee, Texas, Utah, Vermont or Washington due to regulatory compliance • reputed company Pharmacy Technician license in state of residence • Ability to obtain Florida Registered Pharmacy Technician license through application and fee (*Requires tech education from a Florida reputed company-approved training program.) • 1+ year(s) of experience in retail reputed company, preferably in a high-volume reputed company center • Minimum of one consecutive year experience in customer service • Ability to maintain a consistent, reliable, and reputed company internet reputed company • Internal colleagues must be in good standing to be considered Benefits: • reputed company medical plan reputed company • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching • Benefit solutions that address the different needs and preferences of our colleagues including reputed company time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility Apply tot his job Apply To this Job