Cards and Personal Lending Statements & Letters Business Execution Consultant

About the position Wells Fargo is seeking a Business Execution Consultant to join the Cards and Personal Lending Statements & Letters Team. In this role, you’ll support configuration and ongoing maintenance of customer letters within the Fiserv Crown system, helping ensure communications are accurate, timely, and compliant. You’ll manage a significant pipeline of configuration requests, partnering closely with cross-functional teams to support new product capabilities, control execution, audit readiness, and continuous improvement. This is an excellent fit for someone who thrives in a fast-paced environment, enjoys solving complex business challenges, and brings strong discipline to execution. Learn more about the career areas and lines of business at wellsfargojobs.com. Responsibilities • Lead support functions and operational activities across multiple business groups while contributing to large-scale strategic initiatives. • Manage a high-volume pipeline of letter configuration requests within the Fiserv Crown system. • Ensure efficiency, quality, and cost‑effectiveness of operational processes, with a focus on customer communications. • Research moderately complex business, operational, and strategic initiatives requiring strong analytical skills. • Provide independent recommendations supporting business operations, controls, and process improvements. • Assist with execution of risk mitigation, efficiency initiatives, and customer experience enhancements. • Collaborate with leaders on project plans, policies, procedures, and cross‑functional partnerships. • Support audit activities, control documentation, and change management processes. Requirements • 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Nice-to-haves • 2+ years of experience with credit card product capabilities. • Experience with Fiserv configuration (letters, statements, workflows). • Strong strategic thinking and analytical skills with the ability to translate data into actionable insights. • Experience with Jira, Kanban boards, Documentum, or production lifecycle documentation. • Experience working with vendors, technical partners, and configuration workflows. • Experience in change management, control monitoring, audit, or internal controls testing. • Ability to execute in a fast‑paced environment while balancing multiple priorities. • Excellent written, verbal, and interpersonal communication skills. • Microsoft Office skills (Word, Excel, Outlook, PowerPoint). Apply tot his job Apply To this Job