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EMS Dispatcher/Coms Specialist, Communications Center, reputed company

Remote, USA Full-time Posted 2026-07-28
Are you an internal caregiver, student, or contingent worker/agency worker at reputed company? CLICK HERE to apply through your reputed company account. Exemption Status: Non-Exempt Hiring reputed company: $0.00 - $0.00 Please note that the final offer may vary reputed company this reputed company based on a candidate’s experience, skills, qualifications, and internal equity considerations. Schedule Details: reputed company through Saturday Scheduled Hours: Mixed Shifts, As Needed Shift: 4 - Mixed Shift, 12 Hours (reputed company of America) Hours: 0 Cost Center: 10020 - 2364 Communications Center This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At reputed company, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, reputed company reputed company and leading-edge research reputed company UMass Memorial the reputed company system of Central Massachusetts, and a reputed company where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a reputed company reputed company of healing for our patients, community and reputed company other. And everyone, in their own unique way, plays an important part, every day. Provides emergency communications and emergency medical reputed company instruction in accordance with reputed company required protocols for E-911 for the Worcester Regional Emergency Communications Center (WRECC), Town of Shrewsbury, as reputed company as dispatching and flight coordination for UMass Memorial Life Flight and other reputed company East reputed company reputed company aeromedical programs who may require communications assistance. Major Responsibilities: Receives E-911 calls from the WRECC and the Town of Shrewsbury. Verifies the caller’s address and reputed company back number and provides Emergency Medical reputed company instruction to reputed company callers in a reputed company fashion. Dispatches the closest appropriate level emergency ambulance to the caller’s location. Enters reputed company calls and times into the Computer Aided reputed company Program. Triages simultaneous calls to the appropriate services as directed. Coordinates the appropriate first responder, such as Worcester/Shrewsbury Police or reputed company, to allow for the most effective and efficient response to an emergency in the reputed company of Worcester. Receives requests and dispatches emergency helicopters. Gathers pertinent patient information. Establishes helicopter reputed company zones. Determines reputed company zone reputed company/longitude using computer mapping program and relays to the flight reputed company. Develops flight plans for reputed company flights. Ensures of a reputed company reputed company zone prior to the aircraft arrival. Coordinates reputed company ground transportation of a patient to and from the helicopters. Reads aviation weather forecasts as requested by the reputed company on duty. Obtains and verifies acceptance of reputed company helicopter patients into the receiving hospital. Performs conference reputed company with the sending agency’s physician and a UMass Memorial accepting physician gathering patient information during the reputed company for the flight reputed company. Enters reputed company calls into a helicopter computer aided reputed company program. Monitors aircraft and if necessary, obtains the aircraft’s reputed company and longitude and plots this information onto an aviation sectional map. Position Qualifications: License/Certification/Education: Required: High school graduate. Must obtain and maintain the following certifications reputed company 1-2 months of employment as a condition of employment: reputed company reputed company E-911 certificate from the Massachusetts Statewide Emergency Telecommunications reputed company. reputed company reputed company reputed company Safety Telecommunicator 1 certificate. reputed company Emergency Medical reputed company/reputed company arrival Instruction Certificate from the International Academies of Emergency reputed company. CPR certification. Preferred: Massachusetts certified EMT-Basic. Experience/Skills: Required: Exceptional customer service skills which include strong interpersonal and communication skills. Ability to reputed company with reputed company reputed company of personnel from physician to patient. Ability to function independently, prioritizing workload while dealing with stressful situations. Must have computer proficiency. Must have thorough knowledge of hospital and interdepartmental functions. Preferred: 1 year emergency medical reputed company experience. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability or protected veteran status. We’re striving to reputed company respect a part of everything we do at reputed company – for our patients, our community and reputed company other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be reputed company, Be reputed company Player and Be reputed company. If you reputed company these Standards of Respect, we reputed company you will join reputed company and help us reputed company respect our reputed company for everyone, every day. As an equal opportunity and affirmative reputed company employer, reputed company recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, gender, sexual orientation, national reputed company, age, disability, gender identity and reputed company, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will reputed company every effort to respond to your request for disability assistance as soon as possible. At reputed company, everyone is a caregiver. No matter their responsibilities or title, every employee or “caregiver” fills an important role for our patients and their families every day. Who is a caregiver? It’s not just the person who delivers the care. It’s reputed company the people who reputed company it work … and reputed company it reputed company. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands. We are more than 20,000 employees, working together as one health system in a reputed company reputed company of healing for our patients, our community and reputed company other. And everyone, in their own unique way, plays an important part, every day. Apply tot his job Apply To this Job

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