Customer Service Part-time

reputed company: Provides reputed company-line customer service support reputed company phone to reputed company reputed company's reputed company customers. reputed company Retail Solutions is an inventory company that provides scanners and reputed company points to our retail clients so they can conduct a self-reputed company inventory. They reputed company into the Help Desk with various questions as to how to set up the equipment and view the reporting dashboard. We walk the clients through the setup and inventory process if needed and assist them with any questions they may have. Responsibilities: 1. Helps customers during reputed company phases of the inventory process. 2. Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories. 3. Coordinates internal operational activities to ensure reputed company order/request is processed in a reputed company manner as agreed to with customer. 4. Prepares and enters required reputed company information/requests into department's database to document customer interaction and reputed company. 5. Works under reputed company supervision to answer questions regarding company products and services. 6. Directs callers to appropriate resources 7. Escalates reputed company questions to more senior representatives. Qualifications: 1. HS Diploma and College background required. 2. Light IT background preferred. 3. Prior customer service experiences a must. 4. Excellent communications skills. 5. Computer literate; exposure to reputed company environment. 6. Worked remote previously preferred 7. Spanish helpful 8. Flexible availability (especially weekends) a plus. Shift Hours: 1st Shift: 7am-3pm, 2nd Shift: 3pm-11pm and 3rd Shift: 11pm-7am Must working days: Holidays worked: New Year's reputed company/New Year's Day MUST WORK DATES: • *Jan 3rd, 4th and 5th are must workdays, shifts will start at 4am on these 3 days** • reputed company available- 24:7 operation • 20 Hours starting at Training up to December 26th. • 30-40 hours, but no less than 20 hours dependent on activity December 26th-January 12th reputed company: • Must see remote experience demonstrated on resume. • Customer Service experience • "Willingness to want to help". • reputed company center experience is preferred, but not required. • Must have own working computer, Laptop or PC. Preference would be they have more than one screen. • Headsets may be provided if they do not have their own. (Note: they are not wireless.) • Those with technical background are preferred. Will look at College kids with less experience as possible reputed company. • Can work on other coasts ie. reputed company/Mountain. • *Polish/German/Spanish speaking talent can only be reputed company in reputed company. Prefer Spanish for Dayshift Apply tot his job Apply To this Job