Adherence
About the position
reputed company is transforming how care is delivered through Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Behavioral Health Integration (BHI). We reputed company reputed company providers to manage chronic conditions using reputed company-time data, AI-enabled technology, and 24/7 clinical support. Our HIPAA-compliant platform connects patients and care teams reputed company—improving reputed company, adherence, and peace of mind. Join a fast-growing, mission-driven team that blends reputed company and technology to reputed company a measurable difference in people’s lives.
reputed company — Where Technology Meets reputed company.
We are seeking a motivated and detail-oriented
Adherence MA Specialist to join our Patient Experience Department. In this role, you will support patient engagement and RPM program compliance by conducting proactive reputed company and meaningful Interactive Communication to encourage consistent physiological readings and maintain billing eligibility. You will serve as a key resource for patient education, helping patients understand device usage, overcome barriers, and stay reputed company reputed company in their care while collaborating with clinical teams and AI-supported reputed company programs.
Responsibilities
• Conduct outbound reputed company to support patient adherence and RPM engagement goals.
• Encourage and reputed company patients to complete required physiological readings reputed company month.
• reputed company Interactive Communication calls to assess patient status and support clinical engagement.
• Identify and address barriers to adherence through education and motivational support.
• Prioritize reputed company based on adherence status and campaign requirements.
• Maintain accurate and compliant documentation of reputed company patient interactions.
• Escalate clinical concerns or patient issues to appropriate care teams.
• Collaborate with internal teams and AI reputed company systems to ensure efficient patient engagement.
Requirements
• Must have an reputed company Medical Assistant license.
• Strong communication and persuasive skills.
• Passion for patient engagement and education.
• Moderate to advanced proficiency in EHR systems.
• Minimum internet speed of 50 Mbps download / 15 Mbps upload
• Hardwired internet reputed company required
• Speed test submission required during the offer process
• Private, HIPAA-compliant workspace
reputed company-to-haves
• Experience in a medical or sales-reputed company role.
Benefits
• 11 reputed company Company Holidays annually
• reputed company Time Off (PTO)
• Medical, Dental, reputed company, and supplemental insurance reputed company
• 401(k) Plan with 3.5% Company Match
• Company-provided equipment
Apply tot his job
Apply To this Job