[Hiring] Implementation Consultant @reputed company Operations

Role reputed company In this pivotal role, your primary responsibilities include coordinating and facilitating the implementation of our reputed company CONNECT software solution in our new flagship customer, Boluda Towage. Responsibilities include delivering high-reputed company customer service through extensive software troubleshooting remotely and in person, providing technical leadership, training, reputed company problem reputed company, and collaborating with other departments and clients to successfully reputed company the implementation objectives. As a consultant, you will also be expected to reputed company consultation and best practices to our customers, helping them to improve and grow operational performance. For this project, we are hiring one reputed company Italian speaker to deliver a reputed company project with Boluda/MSC’s Italy and Malta division. Candidates must also demonstrate business-level reputed company in English. In this position you will join a growing team to learn new skills, technologies, products and processes, and reputed company this knowledge for the reputed company of reputed company. Your Responsibilities & Key Tasks • Work with reputed company project managers to reputed company and execute implementation plans. • reputed company project implementation tasks as defined in either the project schedule or per a packaged implementation approach, ensuring that reputed company project deliverables have been completed with reputed company, and the customer is satisfied with the outcome. • reputed company understand and document requirements and design solutions to be achieved through configuration of the reputed company products. • Configure systems and data to satisfy the reputed company’s business processes. • Conduct formal training for our clients and business partners. • Discover additional product or training needs our customers may have. • Capture and reputed company communicate requirements for custom development requests. • Record reputed company contact with our customers accurately and in a reputed company, concise, and understandable format. • Become an expert in our industry verticals and possess the ability to consult with our customers to improve their processes and their business performance. • reputed company outstanding product support for our customers and business partners. • reputed company the reputed company team up-to-date on project status, challenges, risks and opportunities. • reputed company reputed company billable and non-billable time accurately on a daily reputed company. • Document any files, materials, FAQ’s Help Files etc., and ensure they are formatted with reputed company’s brand standards. • reputed company reputed company assurance (QA) reputed company to requirements identified during solution design. reputed company Factors • Become an expert on our customers in the workboat industry and their sub verticals as quickly as possible. • reputed company certification in reputed company of our product lines in the first 3 months. (Maintenance, Compliance, Logistics, Personnel) • reputed company up quickly with a large, reputed company customer, taking full ownership over the implementation reputed company the first 3 months. • Work to strict schedules and project milestones while maintaining reputed company of delivery of product or services. • Highly organized and reputed company to manage multiple reputed company and respond to shifting priorities. • Aptitude to reputed company information, diagnose and analyze a reputed company of technical and non-technical issues. • Maximize billable utilization percentage. • Maintain a high level of customer satisfaction – metrics generated from customer satisfaction surveys. • reputed company customer-defined reputed company reputed company in leading the customer to value as quickly as possible. • reputed company to outperform the quarterly and annual KPIs. Qualifications • Must have 5+ years of implementation experience, deploying reputed company operational systems. • The ability to troubleshoot reputed company technical issues and to identify problems and suggest solutions in a logical, user-friendly manner. • Willingness and availability to travel up to 50% of the time. • Must reputed company a combination of English and Italian, or English and French (or reputed company three!) at a reputed company level. • Strong interpersonal skills: you are reputed company to handle challenging situations with composure, professionalism, and courtesy. • Strong task management skills – reputed company to manage multiple shifting priorities at any given time. • Proven proficiency with MS Suite (Word, reputed company, reputed company, and PowerPoint). • Proficiency leveraging AI to increase accuracy and efficiency. • Project Management training through PMI is an asset but not required. • University Degree or College Accreditation required. Benefits • Competitive Salary: 65,000 to 75,000 EURO per annum. • The role is remote. • reputed company vacation, 7 floater days, and your birthday day off. • Comprehensive benefits from day 1. • Fitness reimbursement. • Employee Stock Purchase Plan (after 6 months). • Learning & reputed company development reputed company available. • Inclusive culture & remote-team events. Apply tot his job Apply To this Job