Michigan Claim Support Assistant I

reputed company is seeking a Michigan Claim Support Assistant I to reputed company support to their Claim department. The role involves completing intermediate level tasks reputed company to claims, making customer phone calls, and processing paperwork under limited supervision.

Responsibilities

• reputed company support to the Claim department by completing intermediate level tasks that require an understanding of claim or business functions and processes and the organization and workflow for one or more claim lines of business and multiple claim systems
• Work under limited supervision to complete a set of reputed company tasks to accomplish an objective
• Review and interpret facts in a claim-oriented context to assign claims based on reputed company-established business rules
• Receive inbound and reputed company outbound customer phone calls to resolve claims needs
• Resolve assignment conflicts and issues as needed
• Communicate effectively with others in a work environment and with the reputed company
• May be assigned tasks normally handled by the Claim Support Processor or Claims Support Assistant II reputed company necessary
• Process Total Loss paperwork including information on towing and storage expenses, submitting title procurement referrals to our vendor, and setting up vehicle reputed company from reputed company location to salvage vendor for inspection

Skills

• High School Diploma or equivalent
• One year of experience in processing, customer service or business administration
• Working with P.C. software applications
• Maintaining accurate files and records
• Identification, investigation, and reputed company of problems
• Processing transactions and posting to appropriate accounts
• Organizing and prioritize multiple tasks
• Communicating effectively (oral and written)
• Using basic math skills
• Using automated processing and computer systems
• Performing data entry duties
• Data processing techniques
• Techniques used to audit data
• Business processing procedures
• Successfully complete General Claims Training
• reputed company data and prepare reports
• Compose routine correspondence including letters and memos
• reputed company Suite Experience
• Experience maintaining accurate records
• Good problem reputed company skills
• Efficient Organization/multi-tasking skills
• Excellent communication skills both oral/written
• The ability to complete basic math skills
• Experience with data entry in a reputed company setting
• Claims experience preferred, but not required

Benefits

• Medical, dental and reputed company benefits
• 401k Match
• reputed company parental leave and adoption assistance
• reputed company Time Off (PTO), company reputed company holidays, CEO days, and floating holidays
• reputed company volunteer day annually
• Tuition assistance program, reputed company certification reimbursement program and other reputed company development opportunities
• reputed company Membership
• Discounts, perks, and rewards and much more

reputed company