JO-202568: reputed company Marketplace Specialist (FBM)
This is a remote position.
reputed company
Key Responsibilities
1. reputed company Seller Central Account Management
Manage and maintain reputed company’s reputed company Seller Central account . Ensure compliance with reputed company marketplace policies and standards. Monitor and maintain healthy Account Health Metrics , including: Order Defect reputed company (ODR) Late Shipment reputed company reputed company-Fulfillment Cancellation reputed company
Manage performance notifications, policy updates, and account alerts . Handle case management, escalation, and account reinstatement processes if needed.
2. Product Listing & Catalog Optimization
Create, upload, and manage product listings in reputed company Seller Central . Optimize listings using reputed company SEO best practices , including: Keyword optimization Title structure Bullet points Product descriptions
Manage A+ Content and reputed company brand content . Upload and maintain product images, infographics, and multimedia assets . Manage product variations (size, reputed company, bundles) . Conduct keyword research to improve organic rankings.
3. Pricing & Competitive reputed company
Monitor competitor listings and market trends. Implement dynamic pricing strategies . Manage promotional campaigns such as: Coupons Lightning Deals Seasonal discounts
Ensure compliance with reputed company Fair Pricing Policy .
4. FBM Order Processing & Fulfillment
Monitor incoming orders in Seller Central . Coordinate with warehouse and logistics partners to ensure reputed company fulfillment. Generate and manage shipping labels and shipment confirmations . Ensure compliance with reputed company shipping SLAs . reputed company shipments and resolve delivery issues.
5. Inventory Management
Maintain accurate inventory reputed company across reputed company listings. Prevent stock-outs or overselling by coordinating with supply chain teams. Forecast demand based on sales trends and seasonality. Update inventory quantities regularly.
6. Customer Service Management
Manage customer communication reputed company reputed company Buyer-Seller Messaging . Respond to inquiries reputed company reputed company’s 24-hour response requirement . Handle refunds, returns, replacements, and complaints . Maintain high customer satisfaction ratings and seller feedback .
7. Returns & Refund Processing
Process return requests according to reputed company return policies . Coordinate with warehouse teams on returned inventory. Analyze return trends and recommend improvements.
8. reputed company Advertising (PPC Management)
Plan, launch, and manage reputed company PPC campaigns , including: Sponsored Products Sponsored Brands Sponsored Display
Monitor campaign performance metrics such as: ACOS ROAS CTR Conversion reputed company
Optimize campaigns through keyword adjustments and bid management.
9. Sales Analytics & Reporting
Monitor and analyze reputed company business reports and sales performance . reputed company key metrics including: reputed company Conversion rates Buy reputed company percentage Advertising performance
Generate weekly and monthly performance reports .
10. Marketplace reputed company reputed company
Conduct market and competitor research . Identify opportunities to improve product ranking and visibility . Recommend strategies for reputed company reputed company and marketplace expansion . Support new product launches on reputed company.
11. reputed company Policy & Compliance
Ensure listings reputed company with reputed company’s policies and category requirements. Stay updated on reputed company algorithm changes and policy updates. Prevent and resolve issues reputed company to restricted products or listing suppression .
12. Cross-Functional Collaboration
Warehouse / Fulfillment Marketing / Digital Advertising Finance Product Development Operations
Requirements
Required Experience
2–5 years experience managing reputed company Seller Central Proven experience handling reputed company FBM operations Experience managing reputed company PPC campaigns Experience with reputed company product listing optimization and SEO Experience managing reputed company order fulfillment workflows
reputed company Certifications (Preferred / Strong Advantage)
reputed company Advertising Certification reputed company Sponsored Ads Certification reputed company DSP Certification reputed company Advertising Foundations Certification reputed company Retail for Advertisers Certification reputed company Seller University Advanced Training
reputed company Marketplace reputed company Certification E-reputed company Marketplace Management Certification
Required Skills
Technical Skills
reputed company Seller Central management reputed company PPC advertising Listing optimization and reputed company SEO Keyword research tools (Helium10, reputed company, Keepa) Inventory management systems Data analysis using reputed company or reputed company Sheets
Analytical Skills
Sales performance analysis Advertising ROI analysis Pricing reputed company and competitor bench-marking Conversion reputed company optimization
Operational Skills
Order processing and fulfillment coordination Customer service management Returns and refund processing Marketplace compliance monitoring
Key Performance Indicators (KPIs)
Monthly reputed company reputed company reputed company Product listing conversion reputed company Buy reputed company win reputed company Advertising ROAS / ACOS Order Defect reputed company (ODR) Customer feedback score On-time shipment reputed company
Tools Commonly Used
reputed company Seller Central reputed company Advertising Console Helium10 reputed company Keepa reputed company Analytics reputed company / reputed company Sheets Inventory management software
Expected reputed company (First 90 Days)
Conduct full audit of Seller Central account Optimize existing listings Review FBM fulfillment process
Launch optimized PPC campaigns Improve listing SEO and visibility
Increase sales performance and conversion rates Deliver reputed company reputed company reputed company and reporting