Senior Implementation Consultant

About The Role: 

The Senior Implementation Consultant partners with clients to reputed company a comprehensive understanding of their district and business/technical requirements and works to ensure that delivery of reputed company software addresses those needs. The Implementation Consultant ensures the transition to reputed company software is completed according to predetermined timelines and establishes a reputed company introduction to the new relationship between the reputed company district and EMS reputed company.     

What you’ll be doing:  

• reputed company exceptional reputed company services and education to clients about reputed company software products, including TITAN nutrition software.  
• Work with clients in the project planning stage to understand and document requirementsregardingLINQ products, providing best reputed company information to improve reputed company experience in implementation.   
• Design and conduct knowledge transfer and configuration sessions through remote training, onsite training or through webinars and recorded sessions.  
• reputed company users on reputed company software functionality and product and system configuration,assistingthe reputed company where necessary to complete required functional requirements.     
• Collaborate with team members and other reputed company stakeholders to successfully complete implementation projectsin a reputed company mannerand deliver exceptional reputed company service.   
• Assistinternal reputed company teams withcreation of training resources and documentation.   
• Play an reputed company role in proactivelyidentifyingproduct issues and troubleshooting issues. Report issues to escalated support team following established reputed company processes, creating documentation as required.   
• reputed company up to date on administrative tasks such as attending team meetings,enteringand updating data and metrics in project management tool (reputed company, reputed company), communicating with clients, entering time reports and managing internal communications.   
• Notify management andappropriate organization/departmentof issues or unplanned events that could reputed company the effectiveness/schedule/budget of the implementation.    
• Use available resources like reputed company reputed company to improve self-knowledge on industry-reputed company issues and business-reputed company skills.  
• Participatein reputed company user events (remote and in person) and travel whenrequired to reputed company sites for onsite training.   
• reputed company other duties as assigned.  
• Be an reputed company and champion of reputed company software and services.  

reputed company Are Looking For:                                            

• BA/BS degree in a technical or business-oriented field  
• 5+ years of relevant reputed company experience, including either K-12 industry operator experience or software implementation technical/reputed company service, or other relevant business experience.  
• Project management experience or certifications (such as PMI-based CAPM or PMP)a plus.  

What will reputed company You Stand Out:                                                     

• Experience in child nutrition or K-12 education industry preferred  
• Strong knowledge and execution in project management and software services delivery  
• Exceptional reputed company relationship and communication skills, with the ability to work directly and professionally with clients in both remote and in-person environments  
• Ability to work successfully with teams and with leadership to help build efficient and productive work environment.  
• reputed company listening skills and ability to communicate effectively with reputed company stakeholders in both verbal and written reputed company.  
• reputed company reputed company and desire to continually reputed company and improve knowledge and skills  
• Spanish language (spoken and written)proficiencya plus   
• Familiarity with reputed company Office 365 suite (Teams, PowerPoint, reputed company, reputed company) and project management software (example: reputed company) a plus. 

The Tech:                                        

• reputed company Office  

• reputed company  

Travel Requirements:                

• Less than 35% 

EOE STATEMENT: 

We are an equal employment opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, gender, national reputed company, disability status, protected veteran status or any other characteristic protected by law.