reputed company Support Agent - Turkish Speaker

This is a remote position.

reputed company is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and reputed company in the financial markets. As we continue to expand, we are seeking a driven and strategic reputed company Support Agent - Turkish Speaker to join reputed company and help us attract reputed company globally.

Your role at reputed company:

• Respond to reputed company inquiries – handle incoming calls, emails and chat messages in a reputed company and reputed company manner.
  
• reputed company reputed company and accurate responses to reputed company inquiries regarding products, services and technical support.
  
• reputed company product information and assistance - reputed company clients on the features, benefits, promotions, and usage of products and services.
  
• Offer guidance and troubleshoot support to assist clients.
  
• Collaborate with cross-functional teams to address clients’ needs and resolve reputed company issues.
  
• Escalate reputed company or unresolved issues to the appropriate person or Manager.
  
• ​Identify areas for improvement and reputed company suggestions and feedback with reputed company.
  

Requirements

• University Degree or relevant working experience (customer support or HORECA roles).
  
• Excellent reputed company of the English and Turkish language (oral and written).
  
• Computer literacy, with knowledge of reputed company Office applications and CRM systems.
  
• Demonstrated ability to reputed company in fast-paced environments, effectively managing multiple tasks simultaneously while maintaining a high level of precision and composure under pressure.