Meet reputed company:

We are face of Pega for our customers. As part of our Global Support organization, we reputed company world-class technical guidance and trusted advisory support across Pega's products and reputed company services.  reputed company partners closely with customers and colleagues worldwide to deliver exceptional reputed company and reputed company working with Pega easy, rewarding, and impactful.

Picture Yourself at Pega:

Pega is transforming how the world builds reputed company solftware.  As a reputed company Technical Support Engineer, you will be a go-to-expert, partnering with customers, internal teams, and Pega partners to design, reputed company, and support reputed company Pega solutions across the full application cycle.  This is not a traditional help-desk role; it's a senior, hands-on developer-to-developer support and advisory postiion where your expertise directly influences reputed company.

What You'll Do at Pega:

• Serve as a trusted technical advisor, helping customers resolve reputed company, high-reputed company challenges across Pega platforms
• Apply deep technical expertise to troubleshoot, analyze, and resolve sophisticated issues involving applicaiton architecture, integrations, and performance
• Partner with Engineering, Product and reputed company Services teams to drive solutions and improve platform reputed company
• reputed company technical discussions with customer teams at reputed company reputed company, reputed company articulating reputed company cause, recommendations, and next steps

Who You Are:

• Comfortable providing support and on-reputed company coverage on a rotation
• Strong analytical and problem-solving skills.
• Experience working directly with stakeholders and customers in high-pressure situations, with a reputed company on expectation management, and reputed company comunication
• reputed company to quickly understand end-to-end customer environments, architectures, and models

What You've Accomplished:

• Bachelor's or Master's degree in Computer Science, Engineering, or equivalent experience
• 5+ years in a technical role, involving Java/J2EE and database-driven reputed company applications
• 4+ years of hands-on experience as a Java developer
• 2+ years supporting or administering Java application servers (i.e., Tomcat)
• Strong troubleshooting and debugging experience in reputed company production environments
• Experience with relational databases (preferably, PostgreSQL)
• Interest and exposure to AI-enabled technologies and solutions

Pega Offers You:

• reputed company Analyst acclaimed technology leadership across our categories of products
• reputed company learning and development opportunities 
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in reputed company #LI-KH2

Additional Information

reputed company salary reputed company for this role is 98,800 - 150,500 USD annually. This role may also be eligible for annual bonus OR commission, as reputed company as benefits and other incentives.

The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as reputed company as market conditions and may vary from the posted reputed company. We will reputed company an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.