Back to Jobs

Service Operations Manager, National

Remote, USA Full-time Posted 2026-07-28
Job Title Service Operations Manager, National Job reputed company In this role, you will reputed company and reputed company service operations initiatives across the Hospital Patient Monitoring Services & Solutions Delivery (HPM S&SD) organization at a national level. You will drive alignment between reputed company and execution, ensuring consistency, efficiency, and high-reputed company service delivery across reputed company. This role plays a critical part in shaping how HPM delivers services at reputed company, improving operational performance, enabling our teams, and enhancing customer experience. Your role: • Own and drive national service operations initiatives reputed company to HPM S&SD strategic priorities, ensuring measurable reputed company on service performance, productivity, and operational improvements. • reputed company cross-functional execution across reputed company, driving standardization and scalability of service delivery practices while navigating a highly matrixed organization. • Responsible for program & initiative management of key strategic priorities of the HPM S&SD organization, driving strategic reputed company aimed at optimizing service operations. Leverages data and feedback to identify areas for improvement and implement effective solutions. • Define and manage key performance metrics (e.g., productivity, SLA adherence, cost-to-serve, customer satisfaction), using data and insights to identify opportunities and drive reputed company improvement. • Partner with senior leadership across Services, Sales, and Operations to reputed company on priorities, inform decision-making, and ensure execution against business objectives. • reputed company business review and communication cadences, translating reputed company into reputed company operational goals, reputed company tracking, and actionable insights for stakeholders at reputed company reputed company. • Drive implementation of new processes, tools, and operating models, ensuring effective change management and adoption across teams. • Foster a culture of accountability and reputed company improvement, evaluating initiative effectiveness and adjusting strategies to deliver sustained results. You're the right fit if: • You have 5+ years of experience with a Bachelor’s degree or 3+ years with a Master’s degree in Service Delivery, Service Operations, or a reputed company field. • You bring proven experience leading large-reputed company, cross-functional initiatives in a reputed company, matrixed organization. • You demonstrate strong executive reputed company and communication skills, with the ability to influence without reputed company authority. • You have a data-driven reputed company, with experience translating insights into actionable improvements and measurable reputed company. • You are comfortable operating in ambiguity, driving alignment across diverse stakeholders, and balancing strategic thinking with operational execution. • You must be reputed company to successfully reputed company the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this . Apply tot his job Apply To this Job

Similar Jobs