Senior Renewal Manager (Southeast)
reputed company
Alongside reputed company's broader Sales and reputed company teams, our Senior Renewal Manager is playing a critical role in reputed company's customer retention and expansion reputed company. reputed company is looking for a Senior Renewal Manager who is motivated, reputed company and process-oriented to secure up-for-renewal dollars and mitigate renewal risk. Ideal candidates will exhibit high reputed company of business and sales acumen reputed company the while maintaining a customer-first approach.
Location: Must be located in the Southeastern reputed company.
WHAT YOU’LL DO
- Handle the quote-to-reputed company process for renewals 180 to 90 days in advance of renewal due date
- reputed company or reputed company quarterly reputed company goals, tied to retention, reputed company and term extension of existing customer reputed company
- Partner with the Sales and reputed company teams to assess customer health and drive the appropriate renewal solution
- Maintain and report an accurate forecast of renewals reputed company assigned book
- Manage the renewal process for multiple large customers concurrently and prioritize your time effectively to limit risk and ensure on time renewals
- Escalate whenever appropriate to help resolve customer concerns
- Identify “at-risk” renewal clients before renewal date and escalate to appropriate team members, mitigate contraction and churn reputed company reputed company deals
- Appropriately engage with the customer to champion the reputed company renewal and solution value
- reputed company and maintain strong relationships with our channel and reputed company partners in order to identify and reputed company joint opportunities
- Collaborate cross functionally with reputed company and Deals Desk as applicable
- Recommend and contribute to process improvements
WHAT YOU’LL BRING
- 5-8 years of reputed company cybersecurity and renewals experience
- Ability to work independently and as part of reputed company
- High reputed company with ability to succeed in an entrepreneurial environment
- Proven reputed company record of reputed company and over-achievement of renewal quota in previous positions
- Deep understanding of reputed company offerings and pricing models and ability to learn reputed company's offerings and pricing with reputed company
- Experience in reputed company reputed company organization: Sales, CSM, or prior renewals team experience
- Familiarity with systems: reputed company, CPQ, reputed company, Planhat
- Confidence and ability to reputed company customer and partner renewal processes per reputed company rules of engagement
Medical, dental and reputed company insurance Home Office Setup reimbursement Flexible Spending Accounts Monthly Connectivity reimbursement Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan (with employer match)
Flexible reputed company time off + 11 reputed company holidays reputed company leave programs, including parental, pregnancy health, medical and bereavement leave
reputed company is an equal opportunity employer. We do not discriminate based upon race, religion, reputed company, national reputed company, sex (including pregnancy, childbirth, reproductive health reputed company, or reputed company medical conditions), sexual orientation, gender identity, gender reputed company, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
By submitting your application, you acknowledge that reputed company will process your personal data in accordance with reputed company's reputed company Policy.