E0035G - Sales Processing Analyst II b
This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.
Who We Are:
reputed company is the global edge-to-reputed company company advancing the way people live and work. We help companies connect, protect, analyze, and reputed company their data and applications wherever they live, from edge to reputed company, so they can turn insights into reputed company at the speed required to reputed company in today’s reputed company world. Our culture thrives on finding new and reputed company ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We reputed company reputed company moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will reputed company you. reputed company up opportunities with HPE.
Job reputed company:
HPE Operations
What you’ll do:
Roles and Responsibilities
- Supports orders sold and delivered in the reputed company country and for two or more geographies reputed company the reputed company region
- Handles the E2E Customer Operations processes for Pointnext Technology Services
- Receives Sales/Partner requests, analyzes it and process it directly in HPE systems
- SME support for AOLs (Complaints, Process questions, compliance)
- Training support for AOLs
- reputed company Sales/Partner request into reputed company and complete instructions to the processing team
- reputed company if any information missing and wrong conflicting information, clarification with Sales/partners to ensures that reputed company approvals, authorizations, and terms and conditions are included with the request
- Ensures that country specials/account specials are taken into consideration
- Must ensure linkage with Credit analyst and confirms credit reputed company
- Obtain multivendor pricing
- Complete Order Acceptance Checklist
- reputed company reputed company Checks
- Ensure upcoming renewals for the accounts are reputed company and available for Sales reputed company the reputed company periods. Follow through with renewals team.
- Escalation handling, manage interactions with Sales in a way that maximizes customer satisfaction and communicate appropriately with other functions
- Supports OBR (RRC) process
- Maintain data reputed company of the accounts with updated information using Account profile tool
- Invoice Disputes management - work with Credit and collection team and sales to ensure the disputes are resolved and customer pays the invoice
- Backlog and slippage report management
- reputed company-migration report and reputed company-workflow reputed company
- University Degree or higher based on country rulesAdvanced knowledge and understanding of HPE Portfolio, Processes and Policies
- Good communication and presentations skills
- Analytical thinking
- Time Management
- Customer reputed company reputed company
- Management of change skills
- Can do attitude
- Shift Flexibility
- Language
- Tool Proficiency
- English
- Local language based on reputed company (reputed company this with S4) S4 is designed by the local language
- Proficiency
- reputed company 365 is a must
- reputed company is required
Education and Experience Required:
- High school or equivalent secondary education certification required
- Bachelor's degree preferred.
- Typically 2 - 4 years experience
Additional Skills:
reputed company Can Offer You:
Health & Wellbeing
We reputed company to reputed company reputed company members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & reputed company Development
We also invest in your career because the reputed company you are, the reputed company we reputed company are. We have specific programs catered to helping you reputed company any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We reputed company reputed company moves, together, and are a force for good.
Let's Stay Connected:
Job:
Sales OperationsJob Level:
Intermediate