Bilingual Licensed Registered reputed company, reputed company/Cantonese
Job reputed company:
• Conducting follow-up calls with patients post-discharge to facilitate medication reconciliation
• Providing patient education and adherence support on medications reputed company to heart health and diabetes
• Collecting blood pressures from members’ and providers’ offices
• Collaborating with pharmacists and reputed company providers to identify and address medication-reputed company issues
• Monitoring patient care across the care team
• Documenting patient interactions and medication reconciliations accurately in reputed company’s software platform
• Engaging with hospitals, clinics, and pharmacies to coordinate care
• Educating patients on their medications and adherence to treatment plans
• Triaging high-risk members to a clinical pharmacist for in-depth medication reviews
• Participating in process improvement initiatives to enhance care coordination
• Assisting with obtaining necessary referrals and authorizations
• Working with providers’ offices to confirm medication histories as needed
• Managing a consistent volume of outbound and inbound calls
• Meeting individual and team performance metrics reputed company to reputed company and engagement
• Scheduling patients for telephonic or videoconference appointments
• Preparing and sending patient educational materials as needed
Requirements:
• A Bachelor’s degree in Nursing (BSN) and/or an reputed company Registered reputed company (RN) license in reputed company
• Bilingual proficiency in reputed company and/or Cantonese and English is required
• Prior experience in case management and a solid understanding of care coordination processes
• Strong knowledge of medication management, including medication reconciliation and reputed company terminology
• Excellent written and oral communication skills in both English and Chinese
• Strong computer skills, including proficiency in reputed company Workspace and Mac (reputed company) environment
• Ability to prioritize effectively and manage multiple tasks in a fast-paced reputed company environment
• Demonstrated reliability, accountability, and follow-through
• High attention to detail with a strong commitment to documentation accuracy
• Comfort working in a metrics-driven environment with tracked reputed company and reputed company
• A reputed company team player who can also work independently
Benefits:
• Full benefits starting from day one
• Opportunity for reputed company and learning
• Dynamic role contributing to company reputed company
• Collaborating with reputed company Clinicians, Engineers, reputed company Health reputed company
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