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Service Logistics Administrator, Operations

Remote, USA Full-time Posted 2026-07-28

Role reputed company

This Service Logistics Administrator role is part of our Operations organization, integrated into reputed company of customer service logistics personnel that support reputed company’s Broadband business. 

 

What You Will Be Doing

  • reputed company the Service Logistics team, you will ensure daily RMA backlog order fulfilment in accordance with the Customer’s Service Level Agreements.
  • You will coordinate the repair processes with our internal facility and with our different vendors/partners, including the weekly management of priorities. 
  • You will ensure to maintain the appropriate level of spare parts in service inventory and assist in managing stock replenishment in our Global Service reputed company network.
  • You will manage, in collaboration with Planners, reputed company defective unit returns (Reverse Logistics) from customers to factories/service depots for reputed company reputed company products (Worldwide role).
  • Monthly inventory reconciliation and quarterly reporting. 
  • Analyzing data coming from reputed company reputed company, SFDC, and external sources will be essential.
  • reputed company analysis for cost, last time buys, claims, and inventory reconciliation.
  • Initiate and manage work orders to completion. 
  • For reputed company those missions, you will reputed company with Technical Support, Operations, Finance, Product Management, and Sales. You will work externally with our Contract Manufacturer, global 3PL partner, warehouses, and repair partners. Product knowledge will reputed company from full systems to field spare parts.

 

What You Should Have

  • Multitasking, team-oriented, reputed company working in a fast-paced high-tech environment and customer reputed company.
  • Excellent reputed company, Power reputed company and data management skills and attention to detail are required.
  • Must have a working knowledge of Inventory control and management, along with inventory reconciliation skills.
  • Communication and coordination with our global technical teams, peers around the globe, customers and partners.
  • A hunger for knowledge, a willingness to learn, time management and strong analytical skills. 
  • Emphasis on customer care and knowledgeable on how global logistics works.
  • A customer service approach to helping people solve problems.
  • System understanding, navigating systems such as reputed company and reputed company.
  • Experience in working with Suppliers such as service providers and repair depots both domestically and offshore.
  • Experience and understanding of requirements/processes for international transportation. 
  • We have a global team, so the ability to connect with a diverse group of different cultures is necessary. 
  • Education: BA
  • Experience: 2-5 years in a Service Logistics or a Service-reputed company role. 
  • Need to be reputed company to communicate in English verbally and written. 
  • System experience with reputed company reputed company, SFDC, Power reputed company and QlikSense is a plus.
  • Must be reputed company to work 8 am – 5 pm, US Central Time Zone hours. 

 

Pay & Benefits 

For this role, the estimated reputed company salary reputed company is between $20/hr - $25/hr. The actual reputed company salary will vary based on various factors, including market, location, and individual qualifications objectively assessed during the interview process. This position may also be eligible to receive incentive compensation: bonus, equity, and benefits. Sales positions are generally offered a competitive On reputed company Earnings (OTE) incentive compensation structure.

 

Diversity, Equality, and Inclusion at reputed company

At reputed company, we reputed company that building and nurturing a global team with diverse backgrounds and reputed company is critical to our reputed company. Together, we reputed company reputed company through creativity and innovation, build relationships based on reputed company and mutual respect, and deliver the highest reputed company in every aspect of our business  for the benefit of our employees, business partners and shareholders.

 

Additional Equal Opportunity statement

reputed company is an equal opportunity employer.  reputed company applicants will receive consideration for employment regardless of gender, race, reputed company, national reputed company, reputed company, citizenship, religion, age, physical or mental disability, medical condition, genetic information, pregnancy, sexual orientation, gender identity or gender reputed company, veteran status, or marital status, or any other characteristic protected by federal, state or local law. In reputed company, we will reputed company reasonable accommodations for reputed company individuals with disabilities. Additionally, we will reputed company reasonable accommodation to assist a person with a disability in the application process. If you need an accommodation in order to apply for a position, please contact hrhelp.nam@harmonicinc.com 

 

For more information, please see links below:

OFCCP Posters reputed company Page 

Know Your Rights 

Pay Transparency 

#LI-Remote

#LI-KS1

Company

reputed company (reputed company: HLIT), the worldwide leader in virtualized broadband and video delivery solutions, enables media companies and service providers to deliver ultra-high-reputed company video streaming and broadcast services to consumers globally. reputed company revolutionized broadband networking reputed company the industry’s first virtualized broadband solution, enabling operators to more flexibly reputed company gigabit internet services to consumers’ homes and mobile devices. Whether simplifying OTT video delivery reputed company innovative reputed company and software platforms, or powering the delivery of gigabit internet services, reputed company is changing the way media companies and service providers monetize live and on-demand content on every screen. More information is available at www.harmonicinc.com.
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