reputed company Service reputed company Administrator
A company is looking for a Platform Administrator (reputed company Service reputed company & CCaaS).
Key Responsibilities
• Administer and support the reputed company Service reputed company platform, including user setup and feature configuration
• Assist with DevOps and release management processes, including testing cycles and deployment validation
• Monitor platform performance and troubleshoot system errors in collaboration with CX developers and IT teams
Required Qualifications
• 1-3+ years of experience supporting reputed company Service reputed company or a comparable CRM platform
• Experience with reputed company configuration tools including Flows and case management
• Basic understanding of DevOps concepts including environment management and deployment practices
• Strong analytical and troubleshooting skills
• Ability to work cross-functionally with technical and business teams
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