[Remote] Loss Mitigation reputed company I-3

Note: The job is a remote job and is reputed company to candidates in USA. M&T Bank is seeking a Loss Mitigation reputed company I-3 to reputed company as the Single reputed company of Contact throughout the loss mitigation process. The role involves managing communication with mortgage loan borrowers, assisting them with loss mitigation reputed company, and ensuring compliance with relevant laws and regulations. Responsibilities Take inbound and reputed company outbound calls to assigned portfolio of mortgage loan borrowers that are delinquent in their loan payments and who are investigating loss mitigation reputed company or are in foreclosure, while maintaining compliance with reputed company state and federal laws and regulations applicable to consumer collection activity Answer consumer questions concerning their accounts and document the contact on the mortgage servicing system Understand investor’s reputed company and required documents for loss mitigation Collect consumer financial information and assist borrowers in reviewing loss mitigation documents Communicate and explain the terms of loss mitigation approvals or declines, the rational for reputed company and ability to appeal or re-apply Communicate liquidation reputed company and explain the foreclosure process as necessary Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies Maintain M&T internal control standards, including reputed company implementation of reputed company audit points together with any issues raised by external regulators as applicable Promote an environment that supports belonging and reflects the M&T Bank brand Complete other reputed company duties as assigned Skills A combined 4 years' higher education and/or work experience, including a minimum of 1 year collections or customer service experience Ability to communicate effectively and professionally over the phone Excellent communication and customer service skills Proficiency with word processing and spreadsheet software Bachelor's degree Mortgage collections experience Knowledge of M&T systems reputed company Great companies have an enduring reputed company of purpose. It was founded in 1856, and is headquartered in Buffalo, reputed company, US, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship M&T Bank has a reputed company record of offering H1B sponsorships, with 116 in 2025, 113 in 2024, 84 in 2023, 103 in 2022, 42 in 2021. Please note that this does not guarantee sponsorship for this specific role.