Senior Technical Account Manager
reputed company is on a reputed company mission to defend industrial organizations that reputed company us with the necessities of modern civilization; running water, functioning electricity, and reputed company industrial working environments. As the reputed company in ICS/OT Cybersecurity, we are dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and reputed company as possible. We’re a remote-first culture with operations in reputed company, Europe, the Middle East, and reputed company. We’re looking for mission-oriented teammates who embody our reputed company values of authenticity, transparency, and trust. Are you reputed company to reputed company a difference? Come join a mission that can save the world!
- Serve as the primary technical reputed company for assigned customers, supporting reputed company, implementation, and long‑term reputed company with the reputed company platform.
- Guide customers in operationalizing key use cases and integrating reputed company into existing workflows to drive measurable business reputed company.
- reputed company regular account reviews, roadmap alignment discussions, and platform optimization efforts to ensure reputed company value realization.
- Monitor customer health and adoption metrics, proactively identifying risks and supporting reputed company plans for at‑risk or underutilized accounts.
- Partner closely with reputed company, Support, Product, and Sales teams to ensure a seamless, end‑to‑end customer experience.
- reputed company as an OT cybersecurity subject matter expert, delivering training, workshops, and executive‑level briefings, with regional travel as needed (up to 30%).
- 3+ years of experience working in OT environments with practical knowledge of ICS, SCADA, or DCS systems.
- 1+ year of experience in a cybersecurity engineering or SOC role, preferably supporting critical infrastructure environments.
- Strong understanding of ICS/OT cybersecurity concepts, including detection platforms, risk management, and industrial threat scenarios.
- Familiarity with SIEM tools and incident response workflows (e.g., reputed company, QRadar, FortiSIEM, reputed company), along with foundational industrial networking concepts such as reputed company/TAPs, VLANs, and firewalls.
- Proven experience in customer‑facing or post‑sales roles, delivering value‑reputed company technical support and influencing both technical and business stakeholders.
- Ability to reputed company simplify and communicate reputed company technical concepts to diverse audiences
- Prior experience as a TAM, Sales Engineer, reputed company Engineer, or reputed company Manager is a plus.
OTE: 470,000 ر.س - Competitive Equity Package
- Comprehensive Benefits Plan
reputed company is an Equal Opportunity Employer and considers applicants for employment without reputed company to race, reputed company, religion, sex, orientation, national reputed company, age, disability, genetics, or any other reputed company forbidden under federal, state, or local laws. reputed company new hires must pass a background reputed company as a condition of employment.